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Customer Ratings & Reviews

Model:
RZ04-02950100-R381
SKU:
6397278
Your price for this item is $39.99

Customer reviews

Rating 4.2 out of 5 stars with 139 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the Kraken X Lite Wired 7.1 Gaming Headset's impressive sound quality and comfortable design. Many appreciate its lightweight nature and consider it a great value for its price. However, some users have experienced issues with the microphone's functionality, particularly the lack of a mute button. Overall, the headset receives positive feedback for its audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 139 reviews
  • Rated 5 out of 5 stars

    Good headphones for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson picked the headphones himself. he was all smiles so that answers any questions I had. I took the warranty out as with most headphones and kids the plug in usually breaks!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, but it is a solid pair of headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    It very durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headband on the headphones snapped after a few weeks of use. Sound was great, but the lack of a metal headband was disastrous for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product and great shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this and received it at my doorstep in less than two days it wasn't damaged and arrived on time. would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item no complaints here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item twice and both times I was a satisfied customer. Best buy has giving me great service every time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all starts out great then u realize there's no mute button or a way to turn the volume up or down on a near $50 mic but that's not all it's sound quality is pretty average at best and it starts cutting out consistently after only a mouth or two of use I've never dropped or slammed it I treat all my thing with much care but this mic is horrible or I just got a lemon (I know this isn't supposed to be some top-tier mic but I've gotten way better for cheaper and from less well known brands so it's just a little upsetting)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to setup and use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone work great on my laptop they were easy to setup and use you just plug them in and they work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for my kids and they like them so far. We Will see It goes in the next weeks. Hope they last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for work (and game)

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work (Zoom and Teams meeting) and it never had any issue. Sounds okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son liked it a lot, and he had several before this one. For the cost ... has a great performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were free with a keyboard purchase so i gave them to my son. He seems to like them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor build quality great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sounded and functioned perfectly but the build and cheap plastic snapped when putting them onto my head.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Treat them carefully.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, but they are very delicate. My daughter dropped them a few times and the headband snapped.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset for the prices just keep in mind that it doesn't have volume buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself is not bad that audio and mic is great but the down fall is the durability it’s not that great

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not really worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought they felt ok we had two on broke in the first few months of very light usage the headphones still worked the broke around the part that slides out for adjustment it was plastic and thin then 5 to 6 months later the other pair broke in the same spot they also seemed to be tight in the head area which maybe could of contributed to breakage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality head set. And it does not even make your ears sore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I will enjoy this item!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It worked very well for my application.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product my needs of a headset with a microphone. I like my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Easily breaks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good headset but if messing around with the adjusting too much the band breaks

    No, I would not recommend this to a friend