Customer Ratings & Reviews

I was in the market for a premium gaming mouse with some macro functionality. My goal was to get something that was high end, allowed me more comfort during play, and was highly responsive. Unfortunately before even getting a chance to put any of these lofty goals to the test, the Naga Hex V2 unfortunately failed even the most basic functions of a $5.99 bargain bin mouse. Here were some MAJOR flaws with the Naga Hex V2: 1) Razer Synapse. It is inherently flawed and buggy. The concept seems at first logical: upload your button map profiles to the cloud and sync to all of your devices. However, spotty connectivity meant that more often than not a default map was loaded, the wrong map was loaded or the mouse just had completely unpredictable functioning each time it was unplugged or the computer restarted. NOT a good start. 2) Sensor issues. After returning for a replacement mouse I found that something is seriously wrong with the laser or driver on this mouse. The cursor would freeze every 5-10 seconds in an unpredictable fashion. After following all tech support requests they agreed to replace under warranty. 3) Ergonomics. I actually was surprised that the mouse isn't held like any mouse that I had encountered before, but this was little advertised. Your pinky digit sort of needs to float off by itself. Sure this might be common knowledge to mouse experts but it is another factor that contributes to the learning curve of the mouse. 4. Poor creativity with Chroma. The most useless but cool function of the mouse is the LED lights. However, the options are extremely limited. It also failed to sync properly with other Chroma devices and again I will blame Synapse. 5. Calibration tool. It is completely broken. When trying to select a Firefly mousepad to calibrate with, the program would crash. HOW is this possible that all of this buggy software is allowed by Razer without fixes? OVERALL - this mouse is major investment risk and I would absolutely not recommend it. Synapse is the worst concept executed in the absolute worst way. I wanted to buy in to how cool all of the lights and cloud services could integrate but after this purchase I am never buying a Razer product again.

This is a solid mouse. If you're in the market for buying a new one, I would give this one a shot. Even if you have the old Naga Hex I recommend upgrading. If you're interested, I just posted my review on YouTube. https://www.youtube.com/watch?v=tWJFZGSebEo&feature=youtu.be

works very fine for my gaming msi computer. works as expected

The mouse itself is pretty good, although the main Left and Right buttons don't always register cleanly. I'm not sure why this happens, but it's definitely intermittent. I gave this mouse 3 Stars because the side button layout is designed around a circle and not ergonomically laid out. While playing PUBg, I can get mixed up between Buttons #4, #5 and #6. Or between Buttons #2 and #3. This is likely on me but in the heat of battle, the layout is not natural enough to be able to discern between certain side buttons. You might have better success than I do, so YMMV.

So the updated Naga Hex can change lids but this one is just as good! It's great for WOW, MMO's, and FPS. Good job Razer!

Works great had no Problem with it can’t ask for better

I bought this and my son bought a Razer as well. Mine lasted for about 4-5 weeks and his lasted for 2 weeks before they both stopped working. My sons went out after 2 days. We took it back to best buy for an exchange and they would not take it back. So, we had to pay for shipping to send it back to Razer, they sent another one and it lasted little over 1 week then, it stopped working. I did not send mine back in. I would not waste my time or money on their products again.

A nice mouse but not a comfortable grip at all. Returned it for a Death Adder Elite which I adore