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Customer Ratings & Reviews

Your price for this item is $253.99
The comparable value price is $319.99

Customer reviews

Rating 4 out of 5 stars with 52 reviews

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  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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69%would recommend to a friend

Customers are saying

Customers recognize the Thunderbolt 4 Certified Dock's attractive RGB lighting and robust Thunderbolt 4 connectivity as significant advantages. Many appreciate its high-quality build and reliable charging capabilities, although some find the price point high. A common criticism centers on the HDMI port's limitations, and a few users mention a desire for more ports or clearer port labeling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 52 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Over priced glitzy fir a gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have remained focused on the box. 1- No video standard video ports 2- Requires user to buy USB c monitor adapter cables. Useless gaming related junk built in causing price to be excessively high

    No, I would not recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great dock!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dock! Works well; returned it though and got the egpu chroma dock that was on sale for Black Friday. The dock worked with my Razer laptop, dell and Lenovo with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Adapter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great,on time, the product work perfect, I love

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not worth the premium price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the premium price. It’s a glorified usb hub. I got this as a gift for a roommate who has a Blade 15 and ended up returning it. Unlike most docks, this is not able to provide enough power back to the laptop via the Thunderbolt port. He wanted the hub for his work from home setup that can be easily plugged in and out from his monitor and peripherals via the one cord.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Meh, buy a cheaper one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Chroma RGB it was just a plain thunderbolt dock. It worked well overall but it doesn't seem very smart. It was hard to get working with my Mac, it's advertised for Mac compatibility. It was VERY expensive. It keeps all attached devices powered on at all times. I am a Razer fanboy and I got this for my wife and would not recommend anybody doing the same.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes on station work for many different computers. It's also a great Dex dock for Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dock. Incorrect Description.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination of ports. Most Thunderbolt docks skimp on the USB-A connections (it's not dead yet), but this one has three of each. Do keep in mind that the Best Buy product description is inaccurate. The Mercury model does not come with the Chroma RGB Lighting, as that is only available on the Black version. Fortunately, I did not really want the lighting and the nagging reminders to install Razer Synapse.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you order it, it's not coming :(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a problem with the inventory data for this item, which gets fulfilled directly from Razr. Three different times I tried to order - three times the order got stalled in "reserving item". It's a glitch. I'm guessing it's been discontinued and Razr hasn't updated their fulfilment info.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything goes through here like nothing. I have an external hard drive connected to this port and many other things, and i see no slowdown.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Rgb lighting, Sd card slot
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Stealthy. Clean. Functional.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a dock to pair with my laptop, for both a cleaner and more functional setup. That said, I was also looking to use it with my main system off and on when I was not really on the go much. To say it simply, this dock is what I was looking for. To start, the build is fantastic. It is a nice weight, is solid, and a good size (the power brick is a bit big). Not too big, not too small, and all the ports are spaced well. Further, the ports “have a good feel,” and I think they will hold up over time. Lastly, the bottom is covered by a great rubber-like material that keeps it in place on my desk. It seems like a small thing, but I love it. Lastly, while I really like the build, I also very much like the look of this dock. It is muted black, plain, clean, and simple. Perfect for me. There is a stealth logo on top and while some may not like it, there are no labels on any of the ports. Personally, again, plain is what I was looking for, and I love it. So, that said, it is Razer, and there is RGB. I typically do not run much, and it is almost always simple, straight colors…which is what I chose to do here. Honestly, I think it is pretty understated and looks great. I will probably keep it off a lot of the time, but that is more a me thing than a statement on how well the RGB performs/looks. So, how does the dock, dock? I really have no complaints. It hits just about everything anyone would be looking for. It does for me. 3 USB-A, Ethernet, 3.5 audio, a SD card slot (a really nice add), and 4 Thunderbolt 4 ports. All of my needs are met, rather well, with some headroom, there is pass-through charging (90W available), AND I like having a little piece of mind with the Thunderbolt being the latest spec. A little futureproofing is never a bad thing. All in all, I could not really ask for more…but (there is always a but), I do think they should have included another monitor connection, like DisplayPort. This is not currently an issue for me, but I suspect it could be for some others, and, frankly, perhaps it could be for me in the future. The added flexibility would have been appreciated out of the box. Ultimately, though, I am very happy with this dock and what it has done for me. It is well-built, looks great, and performs as expected (great speeds). Port selection is solid, it is spec’d very well, and while the RGB is not really for me, those looking for it will not be disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Razer - Thunderbolt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model didn't have RGB lighting, not enough USB ports, and overpriced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great docking station

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docking station, its comparable to many that are a bit higher in price point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a few extra connections if your PC/laptop does not already have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great doc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great universal dock, for the price I van use my surrsce abd my work laptop with.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Power, Sd card slot
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing Support, great dock, and

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razer Thunderbolt 4 Dock Chroma is Razer’s entrance into the brave new world of Thunderbolt 4. Unlike Thunderbolt 3, whose almost entire existence was defined by Apple (and their collaboration with Intel), Thunderbolt 4 is starting to gain a wider adoption across computing. Razer’s dock combines essential ports, a card reader, 90w of power delivery and lighting into a solid aluminum package. Unboxing the device reveals both a slender 135w power brick, and a just as slim Thunderbolt 4 dock. The dock is sheathed in aluminum, with a slew of ports exposed on the rear and a few on the front. On the rear, you’ll find 3 USB-A ports, 3 Thunderbolt 4 downstream ports (USB-C), gigabit Ethernet, and the barrel jack for power. On the front there is the Thunderbolt 4 upstream, 3.5mm combo headphone/microphone jack, and a SD card slot. Setup is as easy as plugging in power, the Thunderbolt upstream and any accessories you want to use. One positive is that the included Thunderbolt cable is 2.5ft, which while short is longer than some I’ve seen. Once connected, I did have a blue screen of death on my Windows 10 laptop, but a reboot fixed it. Unlike my previous Thunderbolt 3 dock, I don’t get a bitlocker recovery screen when I boot up with it connected. After the initial boot, the Razer Synapse software was automatically prompted to be installed. The only real reason to install it (at this point) is for lighting control, which does have plenty of effects, and synchronizes to other Razer accessories. I replaced my Thunderbolt 3 dock, and other than needing to swap out a DisplayPort cable to a USB-C to DisplayPort, the connections were the same. My keyboard, mouse, and other accessories worked immediately. Power delivery immediately worked and charged my laptop. My monitor is an HDR compatible 120Hz super ultra wide (5120x1440), and worked flawlessly. I connected my 4K as well, and it worked just as well. Since Thunderbolt is more ubiquitous now, I was able to try several devices with this dock. Specifically the 2018 rMBP 15.6”, worked without any issues. In fact, my monitor seemed limited with the previous Thunderbolt 3 dock and my Mac, but worked with proper refresh rate and resolution. Finally, I tested my M1 iPad Pro. This also worked flawlessly, with keyboard, mouse, and monitor operating correctly, even with HDR support. Even more surprising, the dock itself seems to be compatible with USB 3.2 Gen 2 as well. I was able to hook up both a Surface Duo 2, and a Samsung Galaxy S6 tablet and use my keyboard/mouse/monitor successfully. Samsung’s tablet launched Dex and had dual screens going on while also being able to read the SD card. Previous Thunderbolt docks I’ve used have zero compatibility with USB-C devices, so this was a welcome surprise and adds to the flexibility of the dock. So Razer has a device that has broad compatibility, strong power delivery, great port selection, great build quality, and RGB. Only one of those features seems superfluous, but really Razer has created a great package here. At the asking price, it is a bit premium, but if you’re all in on Razer accessories, or just want a jet black dock, Razer’s offering is quite compelling. Again, seeing a device support so many devices, with so many accessories is compelling, and finally giving us the promise that USB-C brought. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Rgb lighting
    Cons mentioned:
    Hdmi
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good overall, limiting monitors to 60Hz

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer - Thunderbolt™ 4 Dock with Chroma RGB Lighting - Black The Razer Thunderbolt dock says by gamers, for gamers. It has LED lighting effects that can be controlled by the downloaded App. Downloading the app gives you access to other gamer functions, however I didn’t see any performance gains by using the App. I tested this with Windows 11 to start with and noticed I was not getting the full speed from any of the ports. The “Thunderbolt to HDMI” did not really live up to expectations at it is limited to 60Hz. In Windows 11 the color on the external monitor was vivid and clean. But like a lot of things in Windows 11 that was about the only thing that was over all good. The ethernet port operated at half the speed it should have and actually dropped off after the first few seconds. Yes, I did go in and turn off the Wi-Fi connection, so I was just using the ethernet port on the dock. My internet connection tops out at about 940Mbps. With the dock it would hit 500Mbps and then start on a slow decline until it ended at 200Mbps. I found the transfer speed of all ports to be the same way, start fast and then drop off. These results are from Windows 11 using a Thunderbolt 4 port. My next test was using a Windows 10 machine that also has a Thunderbolt 4 port. The same App was downloaded and looked and worked the same as Windows 11. However, in Windows 10 I got full speed out of all the dock’s ports. The ethernet port gave a solid 940Mbps, exactly what I should be getting. In windows 10 the monitor seemed a little washed out, but I did not go into the setting and force the right color profile. I’m sure if I did that it would look just as good. All other ports worked as expected at full speed. So, for full speed use you will need to be running Windows 10 for now. I’m sure this is a driver issue within Windows 11 that is causing the slow downs. The lighting effects also worked as expected in Windows 10. You can also link the lighting effects to all your other Razer products as long as they are recognized by the App. My only concern is the Thunderbolt 4 output ports. They limit the monitor use to 2 4k monitors, but limited to 60Hz. My test monitor was 4k at 120Hz and although it worked just fine at 4k 60Hz, I thought the dock, built for gamers, should support 120Hz. Could also be a limit of the “Thunderbolt 4” connection? When researching to see if I had the wrong adapter, I found that all of the listed Thunderbolt 4 to HDMI cables were specified out to USB-C to HDMI specs. I’m just guessing at this point, but it seems that all of the Thunderbolt 4 to HDMI cables are actually Thunderbolt 3/USB-C specs. Is this a limitation of Thunderbolt/USB-C ports to limit the frequency to 60Hz, not really, Thunderbolt 4 should support 1 4k monitor at 120Hz. This dock just goes along with the standard of limiting monitors to 60Hz. The build of the dock is top notch. Solid build with solid ports, a rubber bottom to stop it from sliding around and a full size external power adapter so your machine will not have to deal with powering devices attached to the dock. My bottom line is this dock is a well built unit that should give years of service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work with external disks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for less than 2 weeks, then continued to charge the laptop but the laptop didn't see any connected devices. One of the connected external disks would still spin up, but it couldn't communicate with the computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA x 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 units arrived DOA. Never powered on. Usual, expected quality control from Razer. Hopefully other vendors drop TB4 docks soon...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Power
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Pricey, but pretty dock. Overkill for most people.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tl;dr Future proof Thunderbolt 4 ports, also backwards compatible. Powerful enough to work with your with your 90-watt or less devices with full accessory support. Lights are nice accent. With today’s hybrid work arrangements, a docking station can save much wear and tear on your PC. Razor’s Thunderbolt 4 docking station sets itself apart by providing ports not only for today, but also for the future. To take full advantage of this box, you’ll need a Thunderbolt 4 port. These are fairly rare unless your laptop is only a few months old. I used this with both a TB4 port and a USB-C port. With the standard USB-C port, only one monitor was active. All other functions seemed to work properly (including the mood lighting on the bottom). With the TB4 port, I was able to drive 2 high res monitors with no trouble at all. The nice thing about a docking station is that all peripherals are going through a single connection / wire. The docking station comes with a Thunderbolt 4 certified cable. The monitor ports also use USB-C. You’ll need a USB-C to HDMI cable to connect to your HDMI set up. It will also support Displayport monitors with the proper cable. I wasn’t able to test if it could run 2 monitors at 4K. I had one at 4K resolution and the other at Full HD (1080P) without any issues whatsoever. Razor adds a “gaming” touch to the docking station with a line of LEDs going around the bottom edge. These are programmable to flicker, follow, and flash in whatever color you like. You can set them to be similar colors to what’s on your screen for certain applications. The software will also combine the docking station colors with the colors your keyboard and mouse light up in (assuming you have Razor brand for those accessories). I tried it with my Roccat brand inputs, and it was not interchangeable. Perhaps in the future they’ll be interchangeable. For now, you have to pick a single brand to have them all interact. The colors were pleasant and added a nice splash.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Sd card slot
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Expansion, Speed, and Style

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razer Thunderbolt 4 Dock RGB ships with a 135-watt power supply and a Thunderbolt 4 cable for connection from your computer’s Thunderbolt 4 port to the Razer dock. This connection also supplies power to the computer; no need to plug in a separate power supply. This dock is all about expansion, speed, and style. On board are: Four Thunderbolt 4 ports Three USB 3.2 ports One Gigabit Ethernet One 3.5 mm audio combo jack One SD card slot Gigabit Ethernet: Enough said. Wired speed and security can’t be beat. Four Thunderbolt 4 ports: The computer I have this connected to is an Intel EVO platform notebook; One Thunderbolt 4, two USB-C ports, a MicroSD, and a headphone jack. That’s it. The Razer Thunderbolt 4 Dock has no native video connection, DisplayPort or HDMI. I use a USB-C-to-HDMI dongle for connection to my 4K monitor; that dongle plugged into an available Thunderbolt 4 port on the Razer Dock functions perfectly. I tested 4K@60Hz and 1440p@120Hz and had no issues. Thunderbolt 4 is fast! I grabbed a USB-C SSD and copied several large directories totaling 112GB in 4,275 items. The transfer via Thunderbolt 4 on the Dock happened at about 425MB/sec (about 4.5 minutes). The same transfer while plugged directly into a USB-C port on my PC happened at about 340MB/sec (about 5.5 minutes). I didn’t do any benchmarking, these are ballpark numbers, but they tell the story. The Razer Thunderbolt 4 Dock is fast! Three USB 3.2 ports: Provide ample connection for legacy devices. They also work well with a USB 3.0 hub to which I have a variety of tech connected. Everything just works. 3.5 mm audio combo jack: Works great as a headphone jack, and my headset worked well when tested in a Zoom meeting. UHS-II SD card slot: This was my first real surprise with this dock. Wow! I’m frequently moving hundreds of megabytes of audio files off of SD cards. This port is 50% faster than my PC’s built-in port. Transfers happen at 45MB/sec vs 30MB/sec. I was shocked at how much faster it is. From a purely superficial perspective, this is a beautiful piece of hardware. A compact black aluminum block with the distinctive Razer logo screened on top. It rests on a foam pad that raises the perimeter of the block maybe 2mm above the tabletop. This gap allows Razer’s Chroma RGB Lighting to play on your desktop. Functional? Nah. But, man, it does look cool! For me, the thing that really sets the Razer Thunderbolt 4 Dock RGB apart is the premium build quality and the added speed of Thunderbolt 4. If you’re frequently moving a lot of data to and from peripheral devices, you’ll love the increased data transfer rates. Highly recommended!

    I would recommend this to a friend