Customer Ratings & Reviews

Thank you for purchasing Reach Antenna, we are sorry to hear about your experience and wanted to reach out to you. Reach Antenna is always working to strengthen your signal, but that doesn’t always translate into "bars”. It is important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in a hand or up against a head. We created a video documenting our testing and we would like you to view it as it speaks to your concerns. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

Please give us a call so we can work with you to be sure that you are using the product as we have designed so you too can experience all Reach Antenna has to offer. You can reach us at 1-855-862-4090.​

Please know that Reach Antenna is tested and proven to increase LTE signal strength up to 1.5X. The installation of Reach Antenna as well as the case you are using are important factors in performance. We would like to connect with you to learn more about how you are using Reach Antenna so we can make sure you experience all Reach Antenna has to offer.

It is also important to know that we designed Reach Antennas to be used (1) with a case and (2) also when held in your hand. We have tested it extensively and created a video documenting our testing. We would like you to watch the video. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

Please give us a call so we can work with you. You can reach us at 1-855-862-4090.​

It’s important to know that Reach Antenna is always working to strengthen your signal but you may not always see more “bars” on your phone screen so you may not realize what it is doing for you. The reason for this is that your phone’s signal strength is measured in dB’s which are then translated into the “bars”. You can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. A full “bar” would mean you have a 10X signal improvement. Because of this often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

We are happy to answer any questions and would like to work with you so we can ensure you experience all Reach Antenna has to offer. Please reach out to us at 1-855-862-4090.

We would like to work with you to learn more about your problem so please contact us at 1-855-862-4090. Also please be aware that we designed our Reach Antennas to be used with a case.

It is important to know that we designed our Reach Antennas to be used (1) with a case and (2) when held in your hand so how you are using it and what case you have are factors in performance. Reach Antenna is tested and proven to always be working to strengthen your signal, but you may not always see more “bars” on your phone screen. Often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

We would like to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can work with you.

Reach Antenna is always working to strengthen your signal but you may not always see more “bars” on your phone screen - - so you may not realize that it is working for you. Often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal. The reason for this is related to how your phone measures signal strength, and what it takes to give you a full “bar”. Your phone’s signal strength is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. A full bar of improvement would mean you have a very big 10X signal improvement.

It is important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We would like to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can work with you.

We know how frustrating a poor signal can be, and that is exactly why we built Reach Antenna and Reach Case. Our products are designed to improve the LTE signal strength when you are in low signal areas. Unfortunately we cannot create a signal where there is none, so if you are in an area with no signal there will be nothing for Reach Antenna to work with. That said, we have a newer product called Reach Case that you may want to consider. Reach Case has an extendable antenna and gives you our best signal improvement to date - - up to a 3X stronger LTE signal. Reach Case is available at Best Buy stores and also online.

We designed Reach Antenna to be used (1) with a case and (2) also when held in your hand, so how you are using it and what case you have are factors in performance. We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have.