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Customer Ratings & Reviews

Model:
E55X
SKU:
12198683
$47.94

Customer reviews

Rating 4.5 out of 5 stars with 156 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-156 of 156 reviews
  • Rated 1 out of 5 stars

    Not effective in the least.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one where I should have listened to the reviews. "20 foot zone of protection"? Please. As others have mentioned, I've had mosquitos land on me when it's sitting 2 feet away. I've resorted to putting it on the ground and putting my feet over it just so they don't get bitten up. Then the mosquitos land on your arms. It's just not an effective tool. It heats up a liquid that is put into the air like smoke. And like smoke, if there's even a gentle breeze... there goes your "20 foot zone of protection". On the most calm day, it still seems an extremely ambitious statement. I equate it to an air freshener in your house. It might smell up a room in your house, but if you set it outside, how effective would it be? Complete waste of money in my book. Should have listened to those reviews that said the same thing. Bummer, really wanted it to work.

    No, I would not recommend this to a friend
    • Brand response from Thermacell
      Posted .

      Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you. ThermaCELL

  • Rated 2 out of 5 stars

    Buy the Bigger size online from the company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works well when it's not windy at all also wish Best Buy had the larger one

    No, I would not recommend this to a friend
    • Brand response from Thermacell
      Posted .

      Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you. ThermaCELL

  • Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so perfect on the mosquitoes Quiet, easy to use and keep all the mosquitoes away from me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Handy insect repellant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up to know I cannot let this work. I charged it but still can make it work .

    I would recommend this to a friend
    • Brand response from Thermacell
      Posted .

      Hi Elaine,

      We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you. ThermaCELL

  • Rated 5 out of 5 stars

    Thermacell Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've heard good things about the Thermacell and decided to try it for myself -- it does a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mosquitoes be gone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Really protects tour family. Good distance

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    didn't live up to expectations

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heard a bunch of his things about this air fryer but it didn't live up to the expectations i had

    No, I would not recommend this to a friend
    • Brand response from Thermacell
      Posted .

      Hi Jason,

      We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you. ThermaCELL

  • Rated 4 out of 5 stars

    Mosquito Repellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do a lot of gardening, then this is the one item you should have around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mosquitos away!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the mosquitos away even by our pond! Easy to set up and use. No odor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not repeal anything!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even close to making a difference. Sorry, but this product didn’t do a thing to repel mosquitoes or noseeums.

    No, I would not recommend this to a friend
    • Brand response from Thermacell
      Posted .

      Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you. ThermaCELL

  • Rated 3 out of 5 stars

    Mosquito repellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived on time. However, upon opening package, I discovered that some of the liquid had leaked out of it’s container. Item is very light weight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay. Not strong enough

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work well for me. Still got a lot of mosquitoes around even when thats on for more than 30 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Someone took the refills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It missed the refills inside the box. When I opened the box and prepare for camping, it passed the return day.

    I would recommend this to a friend
    • Brand response from Thermacell
      Posted .

      We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you. ThermaCELL

  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an area that has a lot of mosquitoes and I have been looking for something that can minimize the mosquitoes. So far, I have noticed a minimize in mosquitoes where I have placed this item. I’d like the fact that you put it where you are and it covers 20 feet of the surrounding area. Also, once you stop, you can get a refill, which is not messy at all to change super easy .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t really work for me unfortunately - still got bit and more expensive than other options.

    No, I would not recommend this to a friend
    • Brand response from Thermacell
      Posted .

      Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you. ThermaCELL

  • Rated 2 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underwhelming at best. Easy enough to use, but the area it covers doesn’t reach from the table you place it on to your ankles or arms.

    No, I would not recommend this to a friend
    • Brand response from Thermacell
      Posted .

      We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you. ThermaCELL