Customer Ratings & Reviews

The ReDux was nicely package for shipping. The item was nestled in a molded rigid plastic holder that appeared to be PETE or polypropelene. It did NOT have a recycling symbol, which is really my only complaint about the entire device. The unit arrived in a vacuum sealed thick plastic wrapper of the product, so being airtight, the unit was factory fresh, dry and moisture free, so I assumed it had a dry inner chamber from the get-go. this could have been stated in the brief instruction manual, that it was ready to go. I plugged the unit in, and the pilot light did NOT start flashing, which is the indication that the desiccant is regenerating. So I immediately put the dryer to work. My hearing aids fit nicely in the chamber. The size of the hearing aid is on the larger size, given the severity of my hearing loss. So I think that 99% of the public will have no issues with their devices fitting in the drying chamber. The top fits easily, but securely in place. The whole device has the feel and appearance of premium manufacturing; a high quality instrument. It weighs just under 1 lb, and sits 5.3 inches tall and 4.4 inches in diameter. The material is a polycarbonate, and has the feel of durability and rugged integrity. It reminded me of a high end camping ice chest, the kind that keeps contents frozen for a week out in the wild. The instructions were simple, and the instruction manual was only 20 pages long, with big print and lots of pictures. So only 5 of those pages were the crux of the device operation. I’ve worn hearing aids for decades, through several generations of models. Starting in my 40s, I have seen (I suppose “heard” is a better verb) major improvements: moving from analog to digital instruments, more compact and discrete devices, marriage to smartphones for crisp binaural reception of telephone calls, and rechargeable batteries (no longer a daily chore of fastening little batteries into the devices), and the perpetual monitoring of battery health so you wouldn’t loose you hearing halfway through a lecture or performance. However, the unseen problem of wetness still existed. My previous solution was a small “drying jar” filled with desiccant beads. The hearing aids would go in the jar every night, opening the battery doors to allow the interior to be dried. The drying beads needed to be recharged about once a week, which was a run through the microwave with the beans in a Pyrex custard dish. However, with the rechargeable batteries in modern hearing aids, the nighttime drying jar was supplanted by night time charging stand. In the small flexible plastic tubing, which was the sound conduit from the behind the ear device to the earpiece, moisture would accumulate. Usually just a bit of fogging visible, since I had purchased (at over $300!) from the manufacturer of my hearing aids, a combination recharging and drying station. It was supposed to solve the issue of moisture, while charging the hearing aids overnight, a common habit for those owning rechargeable hearing aids. So the hearing aids would sit next to the mobile phone on the bedside table, getting their evening charge up to be ready for the next day. And the promise was that the drying chamber would obviate the nuisance of moisture. My audiologist at my annual check-ups would clean the hearing aids, run them through their electronic dryer, fit new tubing, and adjust the spectrum for any shifts in my audiogram. Nevertheless, about twice a year, enough moisture would accumulate that a water blockage would accumulate in the ear tubing, preventing the passage of any sound, and rendering that ear to deafness. Sort of like “vapor lock” that used to plague automobiles in carburetor days. I would then call my audiologist, and they would work me into the schedule. Then they would disassemble the tubing from the hearing aid, and usually take that opportunity to install new tubing, as it becomes stiff and inflexible about every 6 months. If I was traveling, and out of town, I could manage to do that maintenance myself, although getting the tight fitting tubing off the hearing aid was a bit challenging without proper grasping and reassembly tools. And I had no method of forcing the moisture out of the tube, since the diameter is quite small, perhaps 1.5 mm. Too small for wicking it out with a tissue or pipe cleaner, for example. When I saw the ReDux home hearing aid dryer, I knew this was a necessity for any hearing aid wearer who has the instruments with the physical tubing connecting the amplifier (usually sitting behind the ear) and the ear mold residing in the ear canal. But moisture can be the bane of other models of hearing aids as well, those that sit in the ear or tiny ones in the canal. The counter top device plugs into a wall outlet via a 12 volt power supply. The devices are placed in the chamber, and the top placed over with a twist to secure lid. One button to press, and the hearing aids are “dehydrated” back to factory new conditions. There is an LED indicator light that is solid blue while drying, and turns to a flashing blue when complete. The hearing aids can be removed and worn immediately, or put in the recharger for the night. The flashing blue continues while the ReDux if regenerating the desiccator back to its optimum state. Once that light turns off, the ReDux can be unplugged and stored. An additional usage is that the chamber is fairly generous in size. So my fitness watch, after a run and permeated by sweat, can be rinsed in the sink and towel-dried. For a complete restoration, a run through the ReDux will be even better. If the ReDux is designed to be gentle enough to dry hearing aids, costing $2,000 and higher, your $300 smart watch is in safe hands. I would definitely recommend this product for all hearing aids wearers. The price might be too high for the casual smart watch wearer to purchase, but any microelectronic device would be well served by the once a month treatment in the ReDux. Over 72 patents worldwide have been given to the company since 2012 for its design and technology. From the ReDux company, the following info: Complete Moisture Removal: 
Redux Home utilizes advanced humidity sensors to effectively remove all moisture from your hearing aids, ensuring optimal performance for longer. Quick Drying Time: 
With an average dry time of just two hours and a drying frequency of 1-2x monthly, Redux Home offers a fast and convenient solution to keep your hearing aids dry and ready for use when you need them. Safe for All Devices
: Designed for all types of hearing aids and batteries, Redux Home provides a safe, patented drying process that won't damage your valuable devices. Easy-to-Use at Home
: Place your hearing aids inside Redux Home, close the lid, and press start. Redux Home takes care of the rest, removing all moisture. This is perfect for those who want to maintain their hearing aids' performance at home. No Desiccant Refills Required: 
Redux Home's one-time cost eliminates the need for additional equipment and fees, providing a hassle-free and cost-effective solution for maintaining your hearing aids. No special cleaning devices required: 
Redux recommendation for the best way to remove wax and clean your hearing devices is to simply wipe them periodically with a soft cloth moistened with isopropyl alcohol.

I have worn hearing aids (two different sets) for eleven years, and have visited an audiologist nine times total over those eleven years, and not once have my devices ever been put into a professional hearing aid dryer that I am aware of. I was given the typical white jar with a desiccant container inside that gets reactivated by heating it in a microwave or conventional oven on occasion to drive accumulated moisture out of the desiccant beads. I was not even aware of the existence of an electrically powered device that can remove moisture from these small electronic devices. Redux makes professional-grade devices that complete the drying cycle in 8 minutes, making them useful (and priced) for an audiologist’s practice setting. The Redux Home Dryer is the same type of device, but without some the fancy features, speed, and price of their professional units. The Redux Home Dryer is a black, cylindrical device approximately four inches in diameter and six inches tall. The power supply is the typical “wall wart” with a six foot cord that plugs into the dryer device. The drying unit states on it that it is made in the USA and the power adapter is made in China. The product being manufactured in the USA might explain part of the substantial list price. The manufacturer has obtained over 70 patents on the technology used, so I suspect there is more to it than first meets the eye. The control panel is simple and rudimentary when compared to their professional-use units. There is one “Start” button and two small lights indicating operating status. The design of the drying chamber appears different from the photos on the manufacturer’s web site in that there are now small “ports” or “chambers” called air directors, that you are instructed to insert the speakers (or receivers) of the hearing aids into when loading them into the dryer. When first starting the cycle, there is a soft screeching or rattling sound for a couple of seconds that sounds like something slowly rotating, then you can hear a fan quietly running. The rattling sound will repeat itself after timed intervals. The temperature inside the drying chamber increased 10 to 20 degrees based on the readings of my digital infrared thermometer gun, but it’s hard to detect the rise in temperature by feeling the plastic interior as the temperature stayed under body temp. The user guide states that there is a “regeneration cycle” that the device goes through after the initial two-hour drying cycle, and the hearing aids can be removed during or after this regeneration cycle. I have been fortunate in that since I purchased my first set of hearing aids, I have worked and lived in air conditioned environs, thus not subjecting my hearing devices to a lot of moisture from the environment and from my perspiring. In fact my eleven year old hearing aids still work and have never been repaired, and I attribute this to not abusing them and storing them in a desiccant container every night when I am not wearing them. I also clean them regularly, and change the wax traps when needed. I was unsure what to expect when I first used the Redux Dryer. Would I notice a startling difference since my aids had never been in a professional drying unit? Or would I not notice any difference since my aids lead a somewhat sheltered and pampered life? While I completely understand the delicacy of the electronics in modern hearing aids, and the detrimental effect that moisture has on their life expectancy and day-to-day performance, I have to sheepishly admit that I couldn’t really detect any difference in sound quality or volume after running my two sets of hearing aids through the dryer. Do I think there might have been a difference? Maybe. If so, I suspect you would have to do a controlled study where you could measure the user’s ability to detect small differences in well regulated sounds, kind of like taking a hearing test. If I had paid full price and expected a noticeable difference in sound I probably would have been disappointed in the results. Redux states that a typical user should run their hearing aids through a dryer cycle once a week. Will I continue to do so? Absolutely. Whether or not I can detect a difference in sound is beside the point, as I firmly believe doing this has to be beneficial to the longevity of the hearing devices. Modern hearing aids are a major investment that quite often is not covered by typical health insurance (some Medicare Advantage plans do have a benefit for hearing devices, but most commercial plans do not, at least where I live). As far as negatives to this product, the main one is price. That is a relative issue depending on the individual. It’s hard to put a price on any improvement in hearing performance, but I have to think the effect on the anticipated life span of the hearing aids would offset a majority of the cost of the Redux Home Dryer. The only other downside I could see is that it takes a bit of muscle and a firm hand grip to twist the lid on and off the device because of the gasket that seals the lid to the body. This might get easier to do as time goes by, but I have visions of a frail, little old lady not being able to open and shut the lid. I think having a soft rubber exterior on the body of the unit would go a long way to improving a person’s ability to firmly grasp it. Using hearing aids, and taking care of them requires more than a small amount of manual dexterity and good eye sight, so if you help an elderly relative or friend with hearing aids, be aware they might struggle with some of the aspects of ownership more so than you would, and I’m sure they would appreciate any help in maintaining the performance of their hearing devices. In closing, I am giving this Redux product a three star rating as I am sure it performs the assigned task of gently driving moisture out of any devices run through it. Considering what it does and the asking price for it is what leads me to give it an “average” rating as I do not consider it an outstanding value, and there are existing means that offer moisture removal even if they might not be as sophisticated or automated.

Summary: Redux Professional Grade Home Hearing Aid Dryer is simple to use, compact, and very pricey. For active individuals who wear hearing aids and sweat, it may be very beneficial. I'm old and I've been wearing hearing aids for several years. More of my friends are getting them. I've also noticed more people in their 30's and 40's getting them as well. I am a cyclist and a gym rat and wear hearing aids during both activities. The Redux Professional Grade Home Hearing Aid Dryer looked like a really good option for prolonging both the performance and life of my hearing aids. I've had the Redux Dryer for a little over a week and have used it twice. I've also invited a few friends to try it for comparison. We have all used either the dessicants or the cheap home dryers (disclaimer: this is my first dryer), but the results have been less than stellar. NOTE: all our hearing aids are over-the-ear, and only one had non-rechargeable batteries. All of us are active indiviuals (eg., all of us sweat). The Redux setup is easy. In the box, there is a wall wart power supply, instructions, and the dryer. Set it on the counter, plug it in and you're ready to go. The dryer is roughly cylindrical, about four inches wide and about five inches tall. It operates by creating a slight vacuum and heating the hearing aids in a sealed chamber for two hours. There are two ports for air circulation and Redux suggests putting the receivers (the earplugs) in them. To use, twist off the top, put the hearing aids in, twist the top back on to seal, push the start button, and come back in two hours. If the chamber needs cleaning, wipe with isopropyl (I use the same alcohol wipes I use on my hearing aids.) The results: I tried it twice, and three friends each tried it once. The one set of replaceable battery hearing aids seemed to notice the most improvement, probably because they offered the poorest seal against water intrusion. We all felt that the sound quality was improved a little bit after drying, especially with the higher frequencies, but again, this was very subjective. I guess the fact that one friend is considering getting her own, and the other two friends are asking to use mine again says something. The price is a definite sticking point and I did drop the rating one star because I felt it was performing at the price point. However, I am glad that I got the Redux Dryer and will continue to use it once a week as recommended by Redux. I do recommend it for your consideration, especially if you are an active hearing aid wearer like me.

Many of us who have some level of hearing loss are fortunate enough to own a pair of hearing aids. And if you're one of those people that visits a doctor's office, you know that hearing aids are not easy on the wallet. Like most things, hearing aids also need to be taken care of, and many come packaged with a brush/cleaning tool to rid of the excess wax that may build up in them. What you can't get rid of easily is the moisture that builds up in them internally. Granted, hearing aids are pretty good about blocking off general humidity while they're in your ear, but overtime that can eventually block the speaker from transmitting clear sound. The Redux Home Dryer is a complete moisture removal system for your hearing aids. There is no need for anything else but the chamber itself; put the hearing aids in, lock the top cover and press start. It will detect moisture and completely remove it in about two hours. Redux recommends you run your hearing aids in them at least once a week to rid of moisture build up. Using the Home Dryer is straightforward. The chamber is sealed with a twist off lid; turn counter-clockwise to unlock, and clockwise to lock. if you have either CIC or IIC hearing aids, just simply place them in the chamber. If you have those types of hearing aids that sit behind your ear with a speaker dome lead that you insert into your ear canal, then there are two air directors where you can insert each dome directly into them. Once you seal the lid, you can start the process by pressing “Start” on the front of the dryer. A blue LED will slowly flash blue to indicate that it is drying. A solid blue LED indicates that the drying process is complete. For maintenance, simply take 70% or greater isopropyl alcohol to a clean rag and wipe the inner chamber down. You can do this periodically or as needed. So as my title states; peace of mind. I don’t really have any instrumentation to measure the reduction or elimination of moisture. When the unit begins operations, it makes a bit of a whine, and it kind of reminds me of a squeaky timing belt of a car. But then it starts its quiet hum as it removes the moisture from your device. Towards the end of the cycle, the “timing belt” sound does come back for a few seconds; it’s loud enough to startle me since I wasn’t used to it at first. Overall, it doesn’t bother me to run it. It’s not tedious to use nor is it as noisy as I thought it might be. I’ve visited my hearing professional to get my hearing aids checked out due to muffled noise and it always ends up being some sort of wax or moisture build up. I’m hoping this drying unit does the trick and saves me those visits to the doctor’s office.

The Redux home dryer is easy to use, very quiet and its small footprint fits snuggly anywhere. This is the first time I've used a home dryer on my hearing aids and I must say, it was a very good experience. The device is shipped in an air tight package which kept the device secure and damage free. The set up is very easy with the instructions spelling out everything step by step. The process was easy to do as well and is easily managed by even the least technical person. Simply put the hearing aids in the Redux home dyer and let it do its magic. I could feel the difference in my hearing aids when I placed them in my ears the first morning. The only slight negative would be the directions after the cleaning was finished. They were a little confusing, and I couldn't understand whether you were supposed to take the hearing aids out before the second set of blue flashing lights or before. I had a little bit of difficulty with that and I had to read the instructions multiple times to really understand I could take them out before the flashing lights stop. Other than that, I would highly recommend the Re dux home dryer to my friends and family.

Wow! I had no idea I needed this until I tried it out. Due to having severe hearing loss, my hearing aid is pretty loud and easily has feedback if conditions are not perfect. My schedule rarely allows me to get to the audiologist for maintenance. Lately, I have been having a lot of feedback, which often occurs when I am overdue for service. One cycle through this dryer and my hearing aid sounded like the first day I received it. I am seriously blown away by how well the dryer works. I have never had great results with drying capsules in my charging case. They do not seem to make much of a difference. This dryer does an amazing job! The feedback was gone until I ran through some rain. I placed the hearing aid through the dryer again and it was back to sounding brand new. The setup was simple. Just open the vacuum-sealed bag and plug it into power. The drying cycle takes about two hours, and then the drying of the desiccate takes about two hours. The hearing aid can be removed anytime after the first two-hour cycle. Most of the time, the sound is about the level of a quiet fan while running, but it occasionally has a louder sound, as maybe a servo or something is opening or closing. It also has a very bright blue LED that is steady when drying the hearing aid and flashing when drying the desiccate. I would not keep it in the bedroom if planning to use it while asleep just because that random servo sound woke me up at one point (one of my ears still hears pins drop), and the bright flashing LED is very distracting in a dark room. Regardless of these minor faults, I will definitely be using this weekly, as the manufacturer recommends, and I would highly recommend this to friends. Despite the high price, I am really, really impressed.

I received the Redux Professional Home Hearing Aid Dryer for the purpose of this product review. I am a hearing aid/device user and wear them daily to aid me in hearing better. I wear my hearing aid devices 10-12 hours a day while working, reading, exercizing, etc. At the end of each day they need to be inspected, cleaned and dried. The Redux Home Dryer really does the job needed to keep my hearing aids in top operating condition. The Redux Home Dryer is quite easy to use. Simply plug it in, twist off the top, insert your hearing devices as shown in the user manual, close the lid and hit the "Start" button. A blue LED light will begin flashing indicating the dryer is in use and operating properly. If you ever encounter an orange flashing light, cease using the dryer and call Redux for assistance. The Redux Home Dryer should be cleaned from time to time using a 70% concentration of isopropyl alcohol available at any pharmacy and most department stores. Never dump or pour any liquid into the dryer to prevent damage. Redux holds 72 patents on the dryer and you can be assured it is a high end hearing device dryer used by hearing professionals worldwide. I really enjoy having the Redux Home Dryer nearby at the end of each day to keep my hearing devices operating at peak performance.

I had never considered an item like this, always thinking that cleaning the outside and the wax guard was good enough. And if I managed to accidentally get my headphones soaked, well, time for the bowl of rice! But now, I have been educated by my Audiologist that this is a really poor idea, especially with expensive in-ears or VERY expensive hearing aids. I had some Over-the-Counter hearing devices, as well as several pairs of in-ears. My Audiologist told me that any device that is inside your ear canal for any length of time will generate moisture that the device will gather. To remove it, there are several commercial ways to accomplish it, but a true removal device was extremely expensive and usually only in an Audiologist's office. Now, Redux has developed a "Home" version of it's hearing air dryer. Their top of the line takes a long time and presents a lot more information for the Audiologist (such as amount of moisture, etc.) The Home version is as simple as two lights and a start button... But I assure you that it absolutely does the job! The top screws on and off and has two vents in the interior to place the headphone or hearing aid "ends" so to assist in the drying. A USB-C connection is on the rear with a charger included. That's it, nothing else to look at or keep up with. It makes a huge difference in sound with my "older" in-ears! After cleaning them and using the Redux, the sound is clearer and not muffled at all! Now that I have regular hearing aids, I plan on using this as recommended. The device uses differing levels of air and vacuum to remove the moisture and not any type of heat (that could possibly damage your hearing aids. I now use this on all my devices that are in-ear type devices. I didn't really think there could be that much difference but I can tell you that it absolutely does. If you have devices of this type it will make a huge difference. Just ask your Audiologist to make sure your devices are compatible.

I’m the primary tech-caregiver for my father, who has two pairs of hearing aids. Ever since we’ve been able to get them without seeing an audiologist, he’s finally accepted wearing them, especially after being able to see how small the over the counter units are. First thing we wondered when we saw the unit was why it was so big when hearing aids are so small. The whole thing is about the size of a really large coffee mug. You open the lid, which is a slight turn and lift up with a gasket seal. There are two little slots where you put the actual tips of the hearing aids in and the rest is just a shallow open tray for the over-ear “meat” about 5/8” deep. All of the rest of the unit is what I assume to be circuitry and maybe a fan? Judging by the noise that it makes. You press the start button and It sounds like an alien spaceship for like one second and then it just sounds like a very quiet fan. Manuel says it goes for two hours and there’s also a cycle to clean out the inside, or recharge the desiccant. Not much to it except for its convenience. My dad is very happy that he no longer has to put silica packets into a little glass tray and fumble with his batteries (on one pair) or worry about drying them out for a whole day when we happens to leave them out. Adding any convenience when it comes to his hearing aid works wonders for getting him to wear them more frequently so I am extremely pleased with the device.

I've been wearing hearing aids now for about 4 years and they are a massive help. Many of us can't afford hearing aids, and are unfamiliar with how they work. Well let me tell you that one thing that you learn pretty quick is that, if you sweat a lot, then your hearing aids may cut in and out and even quit working altogether until they dry out. I talked to my hearing aid doctors about this and they gave me a drying chamber that was a passive unit, ie the chamber did not let any further moisture in and, over time, would dry out your hearing aid so that it was usable again. Well that's great but it's a lot of waiting around, sometimes a half a day. I used this device a few times already, but none of those times was when my hearing aids were super sweaty, but I did notice that the unit takes longer to dry than indicated. My experience has been about three hours to three and a half hours, which is why I deducted one star. The other star is because the instructions indicate a solid blue light means the charging is done, and that is not the case that I have found. In fact, my experience is you put the hearing aid in, and press the button and it immediately changes to a blue, solid light that lasts about two hours, then the flashing light begins and, this is when it is cleaning, for about an hour or hour and a half. That is why the second star was deducted. This thing couldn't be any easier to use, once you know the above, and I'm happy to start using it once a week. Only time will tell if it alleviates my sweaty hearing aids, I have yet to have that issue yet since owning this, but I'm confident this will become my new best friend next summer when I do yard work. Recommended to all hearing aid users, once you know the way that it works, you will want to have this on hand, especially during the summer months.