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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 53 reviews

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75%
would recommend
to a friend

Customers are saying

Customers are impressed with the immersive VR experience offered by the refurbished Gear VR, citing fun and engaging VR apps and content. The affordable price point is also a major plus for many buyers. However, some users experienced compatibility issues with certain phone models and overheating problems during extended use. A few users noted limitations in media playback compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 53 reviews
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    fun stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thing, the jump scare games are awesome. Even watching shows in vr is pretty cool. Only problem I have had, is with focus issues if phone is not sitting correctly. Also my galaxy s6 edge overheats after about 30 min to an hr of play. Good thing is the program tells you this as it stops working and says to cool unit. This thing is a great entry into VR, it is better with controller, but the touch controls on the side work great.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    So much fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily one of the coolest things I've bought in a long time. Takes some time to get set up for the first time but once you set it up, it's a breeze to use. Apps seem to be added frequently and the VR experience is amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Gear VR is interesting in its effects, the graphics are uneven from app to app, and unless you are a gamer, not of much long-term value.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 4 out of 5 stars

    Pretty Cool, but has some glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a deal of the day and that is the only reason I bought it. It is actually pretty cool. You have to follow the instructions exactly or it can be difficult. It is better than I thought it would be and is really dependent on the apps that you use for the effect. Can be difficult if you were contacts and are far sighted. Some apps appear closer than others so adjustments are necessary. One issue is that the phone can get very hot during use, thus limiting the use of the vr. Overall, satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great VR monitor! Excellent upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun to use and a great upgrade from the original. Only con is you can't watch movies from Google Play with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased based on price, it is ok for the money, worked great on Netflix and Hulu, no headphones so a good set is a must, only weird thing is you do have to sit down and recalibrate every so often, keeps veering to my left. Do not expect it to last too long if you have young kids, mine was broken while mine tried to force his phone into the socket. Good thing is cheap enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best VR for the lowest price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the original Gear VR, and this upgraded edition has a better fit and seems lighter. The ability to easily charge your phone through the unit is appreciated!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty dang cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The goggles are really cool, but the apps still lack a little something. Great deal for the price though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VR.....Very Really fun. The kids love it. I received fast and packaged nicely. It came with a couple of additional pieces to fit my phones. Refurbished or not it works great. The product itself work great but you do need to get an additonal control for some of the application, which is why I gave e it a 4 star. Everything else is good i recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Money wasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money and buy new one. It looks and run like normal in first 3 or 4 days but after that phone will heat very fast and display some bury images

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend 's kids enjoyed new VR gear! They says Amazing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s one of the best gadget to have. .............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got mine when it was on sale (refurbished) and happy with it. paired it with my s7 edge. wish it works with my note 4 tho. anyway, it's great better than the knock off cheap $20 pair. however, i wouldn't spend $99 on it. buy used or refurb like i did.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a refurbished deal of the day. Works fine but my g6 tends to heat up and the the thing shuts down. For the price was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    Awesome piece of hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and hours of fun when using the VR apps. Been recommending it to others with Samsung phones and letting them get the feel of a VR experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked, but Geek-squad screwed it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whomever repaired this device had no idea what they were doing, as they placed the wrong adapter in the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    A lot of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This VR headset works great and is a lot of fun to use. Had a cardboard headset before. It worked OK, but clearly this is how VR was meant to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid for entry level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But having tried htc vive, it is a bit disappointing. Of course it is 1/10th the cost, literally. Would be nice to see more educational and self improvement applicationsm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurb Gear VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant because I don't usually but refurbished items but this toy met all my expectations (and my husband's, since it's his gift). Great toy.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Really good quality and works well. Alot of good VR content out there to get into.

    I would recommend this to a friend
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