Customer Ratings & Reviews

Excellent help with diagnosing and programming my controllers to fix issues. Compatible now.

This was the best purchase I ever Made! Had three different remotes, now only one. Had geek squad set it up and it is wonderful not to switch remotes to whatever I need

The Grandkids made some alterations to the settings on our tv. The agent made the necessary corrections and explained how to use it.

The Geek Squad came and made my TV world simple when they were done programming my remote and getting the TV settings where I wanted them. Very knowledgeable and helpful.

Performs as expected. Fair price too. 50 character minimum so had to add the bs.

The technician agent set up my Harmony remote to the internet and explained on how to use it.

The tech was fantastic and very informative and wanted to be sure that I was comfortable and content with the service provided.

Geek Squad set-up remote for our Samsung TV and other devices. The Geek Squad has always been very professional when we require their service.

Efficient service. Essential to a good set up. I should have bought the universal remote with the initial package to save time and money with set up.

For the last 15 years, Geek Squad has and continues to provide excellent and consistent tech support and installation service. Thank you Geek Squad.

It took a few times to get the Harmony to work right but Christian was able to work it out

Quick and Easy !!! Did a wonderful job of integrating all my equipment at both sites in the house - works perfectly - long battery life - quick recharge time

We love the Geek Squad! No matter what our problem is with our computers, they're always eager and ready to help!

Agent was very professional and extremely helpful in the programming of the remotes and offered other products from best buy to help us

Set up techs were fast and courteous. Took their time explaining the new remote features.

The agent was patient and very attentive. He was very professional and took time to answer all my questions. Very highly recommended

On time group of guys who took time for us. Best Buy geek squad individuals are assuredly very teck-ee. Sight and sound is absolutely thee best.

The technician knew exactly what to do. He was fast. It was rainy the day he came and he put shoe booties on to prevent any mess in my house. He was also very courteous.

Service was easy to schedule and they met that schedule o a timely basis. The service was quick and solved my problem.

After one try at fixing malfunctioning sound drivers, Geek Squad was able to resolve the problem in a short period of time.