Customer Ratings & Reviews

Scott Cover from the Geek Squad, Littleton, CO did an excellent job and represents Best Buy and the Geek Squad in the most professional manner. Great job Scott, and Thank you,

remote uses a lot of battery power, feel like I have no manual to review why I am having difficulty, it seems to have a mind of its own

Although problem was larger than hoped, Shawn was great with advice , guidance & suggestions on how to deal ...w/ the issues... Am STILL trying to resolve the situation...

If you need someone to help you with any part of your home entertainment system call the Geek Squad and ask for Quinton Campbell. Excellent at what he does!!!334-663-4049

Technicians immediately identified the problem and made the repair within 20 minutes.

Once again I was very fortunate in getting an A+ Tech from The Geek Squad. That is why all my Home Theater activity is only at Best Buy Best one stop shopping.

Having the Geek Squad program the remote and set everything up for me was the best decision and so worth the minimal cost. I don't have to do anything but push some buttons!

I would have had a hard time programming the remote myself...and it would have taken me quite awhile. The techs came in and got everything done super fast.

We had 2 guys from Geek Squad at our house for a short period of time. That were both really great. Explained things, knowledgeable, personable and clean cut fellows.

Agents insured everything was integrated and working to our satisfaction. Took the time to educate us on the operaton

The Geek Squad Agent program the newly advance remote control Logitech Harmony to eliminate unwieldy collection of remotes and start using one device.

Very nice, patient and helpful. And courteous; calling before arrival and coordinating timing

Service technician arrived on time, preformed the service we wanted of programming our remote to control all of our AV equipment with one device..

Our agent was polite, courteous and knew the answers we needed. He was on time and completed the work in a timely way.

The agents set up my TV as well as all my electronics and did a great job.

My universal remote had stopped working and I was disconnected from my soundbar as well. The tech fixed everything in less than 45 minutes for $99!!! Love the Geek Squad!!!

I had a very nice and accommodating Geek Squad Agent. He set up everything to my requirements and reviewed all the functions with me. I have not had any problems since set up.

Harmony control was not installed. It was returned as it was not needed and wouldn't work with my Roku stick.

Great guy, very helpful! He saved my life! Thank you, geek squad!

The team set this up quickly and efficiently. They know the product well. Highly recommend their expertise.