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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional & took the time to explain everything. He made sure the system worked properly before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was very friendly and helpful in explaining the device and how to trouble- shoot. The installation was completed in a very short time. The whole experience was a pleasure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of fully connection and components and speakers and adjusting the sound. Just wish there was more instruction on operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and seamless installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the TV and programmed our remote were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Harmony Elite Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my home programmed this remote and it works perfectly. They explained how to use it and how to add or remove channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding, and it was a challenging job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Teamwork and cohesiveness between the Geek Squad members...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This service was no longer needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided this was no longer needed but the services the geek squad did provide were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed my Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slater was great and very knowledgeable, he was very courteous and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, someone who knew what they were doing!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me 4 tries to finally find someone who could correctly wire my Home Theater System and program my Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad to program my harmony remote . Did a excellent job and explained in detail how to use the equipment! Very helpful, would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programed two remotes. She made it look very easy and then explained it all to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV universal remote programmed very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents checked the wiring of my TV and sound system and programmed the new universal remote I bought a few days before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed my Harmony Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues that needed solving and he did an excellent job of getting resources involved and solving the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this service for any purchase. I am not tech savvy, so the Geek Squad always sets it up so I can operate the item I purchased and explains all details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very professional job of programming my universal remote. Then they did a very thorough job of explaining to me exactly how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not have done the installation without assistance. The GS Technician was very knowledgeable, quick and made sure we were completely satisfied before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Installation took a few days but it's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad they do a wonderful job sometimes it takes more than a day but they get the job done right and don't stop until they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed my remote for TV, Play Station, Sonos, Blue Ray player and You Tube TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, the 665 will be as good or better than my Harmony One remote. Will find out after it is installed, next week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my purposes..ie, lighted buttons for night tv watching. Team was great..very helpful.

    I would recommend this to a friend
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