Customer Ratings & Reviews

Programming the two remotes was very complicated but Geek Squad accomplished efficiently and quickly.

it is good to have this service as there are no other service company’s want invest money and tine in our mountainous town.

This remote could be hard to program sometimes so having Best Buy Do it is well worth it.

The Geek Squad did an excellent job after they did the set up they showed me how to work everything.

The service tech was professional and knew his stuff. He even provided us with pointers on improving our system

your team was great they programmed the remote which i hate set up tv very courteous . the remote is lousy it is not there fault it is the product itself.

Geek squad came on time. Setup Harmony remote to work with all components. They were very knowledgeable, quick to complete work, and very patient. They did a great job.

GeekSquad is exceptionally knowledgable and professional with me at all times. That always take the needed time to halo me with explanation/demonstration.

The technician did a great job of updating the features on my harmony remote

I can't say enough good things about the Geek Squad, I would be lost without them. They help me so much,

The geek squad are trained properly knowledgeable and very courteous and helpful in their explanation of the products

The agents that help me with my harmony remote were professional, knowledgeable, patient.

She reprogrammed the remote, which was on hdmi 3 and then told me that the hdmi 1 cable was broken.Said I needed an electrician to replace it ???

The remote control works to a fair degree but we are disappointed in its functionality as it doesn't work easily for us. You must stand up and point exactly right over the soundbar to get it to work. The function between cable and smart TV is clunky to go back and forth with and sometimes it just doesn't seem to work at all. We needed more instruction on this or a check back phone call later to see if we have questions, which we do.

Really professional, knowledgeable and patient tech who went the extra mile for us.

Cameron did a great job programming my Logitech Harmony. I no longer have to juggle as many remotes to use my cable/DVD/music systems.

I'm "electronics challenged" The thought of installing, wiring and programming makes my eyes roll. Love the Geek Squad!

Great guy- he not only programmed our remote but gave us all sorts of help and tips about the receiver and TV we just bought.

The Squad was on time and worked efficiently to program the remote to its best ability to coordinate multiple devices.

The Geek Squad is so knowledgeable and helpful. As always they tweek and fine tune the tech products above and beyond expectations.