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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,599 reviews
  • Rated 5 out of 5 stars

    Use geek squad to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programing the Remote requires more than novice tech ability. Recommend using Geek Squad to program the remote to your entertainment system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony replacement unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programmed remote very efficiently. Product has had issues with display and responsiveness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use this service they're great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were super in addition to setting up a new TV they programmed this remote in minutes and went through a full explanation of how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zane K, was great at programming my harmony remote.Explained how to use it with my equipment that I have' I would recommend him to anybody. Great employee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas was a terrific technician with the knowledge to complete my entire upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting my tv and all attachments back together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and polite individuals accomplished everything I needed done. Outstanding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan used our current universal remote to disable tv audio and use speakers. Need to check to see if anything else is possible w it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support at home to determine proper oven make and model Very professional Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough helpful patient customer care

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take the time to explain best options for my home life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric Horn was instrumental in getting my job and service done. Darrell the inventory manager from Chandler was instrumental in this process also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really know their stuff. They were very friendly, and were able to get the job done completely. We would definitely use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and informative sales rep. geek squad arrived promptly and corrected our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the RF function versus AR. I also like the Alexa integration and using the remote app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competence is underrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys have always been good. Paul Harden is the best. Knowledgeable, professional, and not afraid to give an answer to a question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service by the technicians who came to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficiently installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our television and connected it to all our accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reprogram remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reprogrammed my logitech remote. Lost ability to adjust sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived right on time and was completely finished with hanging, hooking up and adjusting my new tv within an hour. Perfect....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Profiles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys forgot to make profiles for the remote, ended up returning the remote, not a good fit for us , next remote though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use remote control!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent from Geek Squad combined all of our remote control functions from 5 remotes into this one remote. All now work from one control!!!

    I would recommend this to a friend
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