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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,599 reviews
  • Rated 5 out of 5 stars

    Any problems taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsible friendly representatives easy to get appointments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys came on time and did a very professional job. They even reprogrammed by other universal remote so they would have a similar look to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to program the remote did an excellent job!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple TVs that they set up and made sure all of the remotes were working properly and also made sure I knew how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need the geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may know, but I definitely need the geek squad! They make things simple and are very professional and easy to deal with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert is a detailed, painstaking guy who set up favorite 50 channels for me. I couldn't possibly have done it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Knights to Help OLD people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do TV,Computers, 3 of them all, sound Bar, connected, up graded Controller etc etc. Will Keep these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional, friendly and efficient. They mounted the TV, tied up all loose cords and was out of there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad were exceptional. Patient & courteous answering all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Universal Remote is now fully programmed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took a lot of work but seemed to be caused by previous Geek Squad programmer's shortcuts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just let the Geek Squad handle this stuff for you. That's their specialty. Mine is sitting back and enjoying the fruits of their labor. Thanks, GS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was very knowledgeable and helpful! I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Asked for feedback. Took his time to get the programming accurately. Done right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Streaming wasn't working on the universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more technicians to support the set up of this product. I had to wait over two week to get this resolved after initial installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product knowledge!! These people are reliable and precise!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best ..........................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Apple TV 4K setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and did a great just b of setting my remote after setting up my new Apple TV 4k

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow, the geek that came out was super knowledgable, and the security of knowing they are always there for us when we need the is super worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was programmed by the technician. He should me and my husband how to use the remote and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coordinating the Logitech needs help of tech guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our local Geek Squad guys is terrific, and his help was essential in getting my Logitech set up! He is well worth the cost...and then some!

    I would recommend this to a friend
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