Customer Ratings & Reviews

We are still waiting for a special part to finish hooking up one of our TV Remote control split wires. So they can finish setting up one of our TV's & NETFLIX & Apple. But these guys (Geek Squad) Are the best. Is the fault of the company that set up our internet.

Geek Squad did all the programming for our Harmony single unit remote and did it right the first time. This made it easy to control multiple units with one remote! c

The remote is mostly easy to use. Having issues with getting Netflix to work with that remote, have to reset with the original Sony remote. I'm not sure if I'm not using it correctly, or if it has a mind of its own, but sometimes have difficulty switching from watching TV to getting to the apps.

OMG, our two guys where absolutely awesome! Brodie make all of our devices work perfectly. We had 5 remotes and now we have one! Just push what you want and presto you got it, and the price was right. I would recommend the remote and the service 100%.

I have an appointment on 12/31/19 for tech support to install downloads and configure the new iPad for my sister before I send it to her (it is a gift). She is 60 and has never had a computer. So, I am counting on Geek Squad to set things up as user friendly as possible.

Had a great experience with the installation of a new TV and receiver, as well as remote programming. This is the second time we've had Geek Squad install for us. And even had Marcus both times! He is absolutely wonderful! He even remembered the installation from 7 years ago!

Agent set up my Harmony Universal Remote . I was tired of fumbling through 4 or 5 remotes for my different electronic appliances. Very professional and now have everything sep up run with my one Harmony Elite Remote. Very pleased how it worked out

Excellent start to finish. The Geek Squad tech was super knowledgable, good communicator, friendly and got the job done in no time. He also made sure that we ran through all the functions ourselves before he left. Good experience.

The agents arrived on time and connected my new stereo receiver to my tv, DVD player and satellite box. They did have a problem programming my remote controller to work with everything. My SAT box powers up intermittently, but everything else works fine.

Two men were quick with the installation of 2 TVs. Some difficulty getting the one SMART TV to stream HULU but the Tech stuck with it for almost 30 minutes and got it to work. They didn't leave until I was confident I knew how to access the channels I wanted with the universal remote.

We love our “Geekers “ they are sooo great ! Right now I can’t remember his name however, he has been here multiple times and is always great informative and talk to us on the level we understand as we are seniors. Lol

Kyle was on time, friendly and he programmed my new remote to work on all my devices. Great service!!

Great guys who explained everything and even got all the HD channels listed on the touch screen and programmed the lights to the remote to dim or one button turn off. No more pointing controls around coffee tables and ottomans so easy one button turns it all on!

Assisted and set up our home entertainment system so we could understand it and use with ease. Huge for us since we are older

I was wondering if this would be worth the extra money, and the end result is that I can dim the lights or turn them up from my remote control which I have used much more often than I would have guessed. I am sure it would have taken a lot longer to get it all working myself.

On time and quick. Thank you. Not much else to say. We kept all the codes which made their job easier and faster. Having the new remote has made us realize that the previous one really was defective. It works so much better now.

I am very happy with the programming. Everything works as it should. Switching from streaming to videos to live TV works well. I am considering another remote for the other TV with Geek Squat service to program it.

Changed from MX3000 to Harmony remote. Geek Squad installed. No problems. Made it easy to watch TV with all streaming items.

My tech was on time and got right to work. I had some additional questions that he answered and made sure that I understood his answers. I was worried that I was taking too much time. He said that he had plenty of time to answer my questions.

The Universal Remote was patiently but quickly installed to include: TV, Roku streaming stick, DVD player, and Bose sound bar. I was skeptical that the ease of use of the Remote would be as good as advertised...it's better!