Customer Ratings & Reviews

I was impressed with the prompt time, 2 guys came and the time spent was not very long. They programmed a remote and showed me how to use it. I think if anything could have been better, I would have asked some more questions and learned more about the different options on the remote. It was a harmony.

The remote stopped working, my Geeks came out to fix and found out that I was using inferior batteries. Who knew? So we popped in some Duracels and boom! it worked again. They didn't even charge me the $99 since he was here for (seriously) 2 minutes...Thanks guys!

The Geek Squad programmed my Harmony remote , tested it, and educated me on how to use it. I was impressed by their professionalism and friendliness while in my home. I am thrilled and amazed by how easy this tool is to use, and that it replaces "5" other remotes!

Jonas Verbusaitis is excellent. He set up my system perfectly 7 years ago and I was so glad to see him at the door this time around coming to reprogram my Harmony remote control, he did an excellent job again this time.

The agent assisted with the setup of the Harmony Hub and then successfully programmed my Harmony Remote Control. He also took time to explain some of the programming for the remote and for my cellular device.

The guys from the Squad took care of my programming and made sure my wife completely understood how each button works and also gave her their number to call in case she somehow forgot. Now that is Service!

The Geek Squad representative arrived in a timely manner. He was knowledgeable and prompt in programming a remote to work with various audio and video components. He successfully completed the task and answered questions.

I signed up for the yearly Geek Squad service contract and it is the best thing that I ever did. They are just a call away for anything and have experts in all fields. The only cost to me is $50.00 per visit instead of costs of over $100.00

I purchased this for my husband that has a vision problem... with the many remotes with small numbers it was problematic. This simple to use remote helps tremendously! Robb from Geek Sqaud programmed it and explained everything, a great, knowledgeable technician! Very happy!

I RECENTLY PURCHASED A HARMONY REMOTE AND GEEK SQUAD SET IT UP TO SUPPORT ALL OF MY DEVICES, WHICH INCLUDED TELEVISION, RECEIVER PLAYSTATION AND CABLE BOX. ITS GREAT TO USE JUST ONE REMOTE TO CONTROL ALL DEVICES AND THE HELP BUTTON ON THE HARMONY REMOTE FIXES ANY PROBLEMS THAT MIGHT OCCUR.

Geek squad Brian and Steve paired our new remote to our new tv, our DVD player and our CD player. Everything works perfect and they took the time to explain how everything works. Very pleased. Great service

The agents that programed our Logitech Harmony 665 were well prepared experts. They actually completed the task in 12 minutes!

Drew and Josh from the Geek Squad did the set up of the Harmony remote and did a great job. After they were done programing the remote the made sure I knew how to operate it and answered all my question.

The agent verified the issue with me then fixed the problem by programing a new TV remote. He explained how to operate the remote and asked if I had any further questions. My issue was solved.

I recently bought a Logitech universal remote. The Geek squad set up it. They explained what they were doing and how, in way I could understand. They used my own laptop so it could be modified in the future as needed. And it worked perfectly! Starts four devices at once with one button. What a lifesaver.

Chris kept me posted as to when he would be arriving at my home. Wgen he got here he did the programing of my new remote and made a few recomendations as to how I could update my home theater.

I would never have been able to set this new remote control devise on my own. However, Geek Squad actually got it all programmed for me fairly quickly. I now have one remote devise to operate my TV and soundbar in place of 3 devises. Love it!

Sam from the Geek Squad in Altamonte Springs, FL was very knowledgeable and thoroughly explained how to use our Harmony 650 Universal remote control device. The remote controls all our devices, such as the TV, amplifier, and the cable box. Sure beats 4 different remotes that we had to use before.

I have used the Geek Squad for many years to set up every new computer we buy from Best Buy and now for TV set up and universal remote programming. They techs are always on time, knowledgeable, and efficient. Definitely the best way to go to make sure it is done correctly

Love these guys. Great job setting up home theater programming with all devices! Make your life easier and call the Geek squad.