Customer Ratings & Reviews

The Geek Squad programmed my Harmony remote , tested it, and educated me on how to use it. I was impressed by their professionalism and friendliness while in my home. I am thrilled and amazed by how easy this tool is to use, and that it replaces "5" other remotes!

Jonas Verbusaitis is excellent. He set up my system perfectly 7 years ago and I was so glad to see him at the door this time around coming to reprogram my Harmony remote control, he did an excellent job again this time.

I RECENTLY PURCHASED A HARMONY REMOTE AND GEEK SQUAD SET IT UP TO SUPPORT ALL OF MY DEVICES, WHICH INCLUDED TELEVISION, RECEIVER PLAYSTATION AND CABLE BOX. ITS GREAT TO USE JUST ONE REMOTE TO CONTROL ALL DEVICES AND THE HELP BUTTON ON THE HARMONY REMOTE FIXES ANY PROBLEMS THAT MIGHT OCCUR.

I purchased this for my husband that has a vision problem... with the many remotes with small numbers it was problematic. This simple to use remote helps tremendously! Robb from Geek Sqaud programmed it and explained everything, a great, knowledgeable technician! Very happy!

I signed up for the yearly Geek Squad service contract and it is the best thing that I ever did. They are just a call away for anything and have experts in all fields. The only cost to me is $50.00 per visit instead of costs of over $100.00

The agent assisted with the setup of the Harmony Hub and then successfully programmed my Harmony Remote Control. He also took time to explain some of the programming for the remote and for my cellular device.

The geek squad installed my controller to match the set up of my new tv. He did a fantastic job.

The guys from the Squad took care of my programming and made sure my wife completely understood how each button works and also gave her their number to call in case she somehow forgot. Now that is Service!

The Geek Squad representative arrived in a timely manner. He was knowledgeable and prompt in programming a remote to work with various audio and video components. He successfully completed the task and answered questions.

I recently bought a Logitech universal remote. The Geek squad set up it. They explained what they were doing and how, in way I could understand. They used my own laptop so it could be modified in the future as needed. And it worked perfectly! Starts four devices at once with one button. What a lifesaver.

The agent verified the issue with me then fixed the problem by programing a new TV remote. He explained how to operate the remote and asked if I had any further questions. My issue was solved.

Geek squad Brian and Steve paired our new remote to our new tv, our DVD player and our CD player. Everything works perfect and they took the time to explain how everything works. Very pleased. Great service

Drew and Josh from the Geek Squad did the set up of the Harmony remote and did a great job. After they were done programing the remote the made sure I knew how to operate it and answered all my question.

Sam from the Geek Squad in Altamonte Springs, FL was very knowledgeable and thoroughly explained how to use our Harmony 650 Universal remote control device. The remote controls all our devices, such as the TV, amplifier, and the cable box. Sure beats 4 different remotes that we had to use before.

I would never have been able to set this new remote control devise on my own. However, Geek Squad actually got it all programmed for me fairly quickly. I now have one remote devise to operate my TV and soundbar in place of 3 devises. Love it!

I have used the Geek Squad for many years to set up every new computer we buy from Best Buy and now for TV set up and universal remote programming. They techs are always on time, knowledgeable, and efficient. Definitely the best way to go to make sure it is done correctly

Chris kept me posted as to when he would be arriving at my home. Wgen he got here he did the programing of my new remote and made a few recomendations as to how I could update my home theater.

The lads did a thorough and professional job of making all of the equipment play nicely together. As it happened, I had not achieved enough communication in the store to buy the correct AVR for my application(s) and they took care of the swap and paperwork. I think this effort was well worth the cost.

Jason H did a great job. The Harmony was not repairable, He fixed the Sony Remote so it would do the job and cleaned up all the extra wires left from previous installations and repairs. He has my sound system working better than ever.

The geek squad team that turned up to do the remote control programming was nothing short of amazing... and a lot of fun too! They were able to configure an unusual combination of equipment and applications requirements on a Harmony 1100 that had sat unused for several years... and make it all work!