Customer Ratings & Reviews

Evan Hall programmed our universal remote and was brilliant. He was efficient, friendly, personable, and knowledgeable. Give him a raise.

I can’t say enough about the value of having a professional reprogram our Harmony remote. The remote combines our tv, blue ray player, Sonos system, and cable tv remotes into one. My husband and I are seniors, and appreciate less clutter and the simplicity of using one remote. We also agree we are technically challenged. Since the programming is done through a computer, we knew we needed help! We have Total Tech Support, which discounts Geek Squad services. Since our old tv was relocated to our bedroom, we decided to purchase an additional Harmony remote to combine the tv, blue ray player, and Roku remotes. Both remotes work perfectly! Excellent service and well worth the cost!

Geek Squad was able to set up my LOGITECH remote control both easily and at a reasonable price. I paid a king's ransom from a major TV installation "expert" who was unable to complete the job after 3 days of attempt and many hundreds of dollars.

The agents did a great job in the installation of our home theater system. Their knowledge and workmanship is very impressive. I was even left with a video o my iPhone that explained how to use the systems.

Joe was very skilled and efficient at programming my Elite Harmony system.. Multiple others had tried at various times but he was first to have knowledge and experience. Plus he is very easy to work with and customer oriented.

Agents programmed my new Logitech remote to tv, dvr, direct tv, Apple TV and Sonos sound system. They were fast and efficient and explained how everything works on remote.

my fancy remote stopped working. Chris L from Portland Geek Squad came ready to replace but decided to update the op system on the remote and it worked! instead of spending a bunch of money he saved me a bunch. They should clone Chris L

Phil and Evan successfully reprogramed my Harmony remote so I can use it for all smart TV functions and they explained it so I understood it the first time. The Geek Squad's services were well worth the cost.

Handled a complex home theatre set up for a single remote very well.

Had an older Harmony universal remote which had not been used in about six years. Jay from the Geek Squad arrived on time and very efficiently took care of the installation. He answered all my questions. Money well spent and I would highly recommend based on my experience.

While I could have programmed the remote myself, it was GREAT to not have to think about it. They just asked me about my intended behaviors and the Geek Squad took care of the rest. Saved me hours of time and everything just works.

Fixed my mess. I was anxious to get going with my new system before Geek Squad could come out. I had two wi-fis fighting each other and had gaps in my movies. Geek Squad cleaned it all up.

Geek Squad came to my home and effectively programmed the new Logitech remote control. After, he took the time to educate my wife and me to successfully use the new instrument. All of our questions were answered by the time he left.

The BEST thing about these guys is, they want it to work perfectly for you. When I had a problem, 1 call and they came back and fixed it up for me and made sure it was running smoothly before they left. Polite, clean, and knowledgeable. Couldn't ask for more.

Xfinity changed me to X-One so my universal remote no longer worked. William came to me and fixed the universal remote, explained how X-One works so I could follow it and changed how I get to my apps so that I could access Netflix, etc easier. He was awesome and quick.

The tech was very knowledgeable and programed my Harmony TV remote control to my satisfaction. He took time to teach me how to use the new remote before leaving for his next appointment.

Agent reprogrammed a universal remote control for my home theater in a very professional, knowlegable manner.

My husband and I recently moved to a new home and had to change cable companies. It was like going back in time. We could not get the TV to work properly with the sound bar and blue ray. The cable guy supposedly connected it all but it did not work. I contacted the Geek Squad. Robert came out and did an excellent job or programming and throughly explaining the remote. I highly recommend Robert Yim from the Geek squad.

Had a problem that was operator (me) error with our home TV Center. After a number of failed recovery/reset attempts, Geek Squad was scheduled to fix the problem. Chad showed up on time, was professional, efficient, knowledgeable, and helpful.

Tech did a great job. Arrived early and was very efficient. She did the exact jobs we wanted done and then answered a my questions. Made our system much easier to operate and it performs at max performance possible. Thanks so much.