Customer Ratings & Reviews

Aaron came out picked up that harmony and tuned it like a fiddle. Complex home theater with projector in one room and rack two rooms away. He walked the room to make sure it worked everywhere and had me use it several time to confirm it works.

Geek Squad showed up when they said they would, were knowledgeable and professional. Installation and set up complete in 44 minutes.

the agent was able to simplify and integrate remote functions

Reprogrammed my logitech remote for new sound system and dvd player and placed program on my computer with new components

Amazing work Listens to problems and repaired problems He was the 3rd person to repair problem

Trouble shooting was not successful even though the tech was very knowledgeable about the remote. I purchased the Hamony 665 to replace the Harmony Elite.

After teen party, not only did Geek Squad reprogram my remote back to normal, they tried to enhance all the options. Though unsuccessful, they did not have to try to do this. Offered a refresher tutelage while there. Happy customer, happier wife!

The Geek Squad successfully programmed my Harmony remote so I was able to eliminate four other remotes. It wasn't completely straight forward but the figured it out and I have had no problems. The brief tutorial on using it was appreciated and adequate.

The Geek Squad has done numerous things in our home. Programming is just one of many and they do a fantastic job! Programming is done efficiently and they explain everything. Customer service is phenomenal!!!

Great Team!!! They are very professional and friendly!! They reprogrammed our universal remote to add our newly installed receiver!! Highly recommend Steve and Danielle!!!

Tv, surround sound, wii, Xbox, firestick, Apple TV, PlayStation, etc. Just push the button, selecting what you want to do, the device does all the rest.

Your agent was very knowledgeable and helpful. Did all the programming needed with no problems. He was very pleasant and friendly.

Matt and Cory were great. They installed the new remote to work with my tv and thoroughly explained the operation and use before they left. Couldn’t have asked for any more. Thanks to both of them.

We can control our TV, blu-ray, VCR, stream all with one remote. And when items do not respond as directed, HELP button takes care of the problem child. Purchased a Harmony 8 years ago and it was still working but decided to refresh.

Always on time, they call ahead to make sure we are home and acknowledge our appointment. The tech understood our problem, recommended the new remote and then spent the time to completely program it to my current audio/video system. Works perfectly..

Harmony upgrades to a T in making my remote compatible with complex upgrades to my home theater system.

Expert installation and user instructions. Consolidation and organization of all cables as well. Tested all functions before leaving.

My Geek Squad consultant, Dan, carried out a very impressive visit. He studied the reported problem including some brief questions. He patiently set up and ran some diagnostic activities. He gave me clear instructions regarding necessary next steps. Late the next week he phoned, gave some instructions and solved the problem II have worked with this Squad for many years. No one in that squad demonstrated competence like Dan. I personally commended him and I once again commend him in and for this report. Impressive competence. C.D. Mowatt, M.S. 11 Dec. 2021

The two young men who served us when our remote control quit were really helpful. They got us set up with an appropriate instrument and made sure that we knew how to operate it.

Tech came in and programmed remote and checked to make sure all was correct and they left. Only here for a few minutes. All working GREAT. Service was excellent.