Customer Ratings & Reviews

Corey and Allen did a very professional job setting my harmony elite remote. I hope these techs are the ones who perform other geek squad jobs I may nave in the future

Bought a new Samsung QLED tv. Love the picture, hate the remote. Needed a replacement so I wouldn't have 5 remotes for all my gadgets. They did an excellent job in programming my new Logitech Hermon remote.

Agent synced my Harmony remote to my Samsung sound bar and eliminated the Bose I replaced..Excellent job and so detailed there was no way I could have done it myself.

The harmony remote works fine. It's easy to use. The geek squad set it up and explained it to me in an easy to understand manner. It does not integrate voice commands with the Comcast X1 platform, but it does make everything easy

I have used a Harmony Universal remote for about ten years. I love it. But it got old and was starting to fail, so I bought a new one. Perfect! Fast and easy Geek Squad install. Best of all, one remote for all my devices!

Geek squad was great! They patiently showed me how to us the Roku on all the televisions that they set this up on , and mounted to the wall two of the televisions. They were very kind !

Love this remote! Had one that died after 7 years. Geek Squad came and programmed it for me and it is perfect!

The team did a great job of installing our universal remote and showing us how to use it. We are appreciating the added benefit of the install and this remote. It was well worth having them do the work.

This remote was recommend by the Geek Squad member installing my new stereo system. It definitely makes using my stereo system much easier and eliminates several of the other remotes I had been using.

The gentalman who installed our tv/stero/DVDs system recommend this remote and set it up for us...he was great made sure we understood everything about the remote and were able to use it.

The Geek Squad agent was very helpful and the new remote ends my frustration with my old remote. This remote was programmed without a hitch and it works perfectly.

On time and able to discuss the problem and solution before endeavoring to make the changes. Had my Logitech Master Remote working again.

The Geek Squad (Dan) was able to configure my new Sony sound system to my Harmony remote control that I also purchased through Best Buy. I love that thing...life is good.

Installation and teaching us to use remote couldn't have been easier! We ARE NOT technologically vested, but the Geek Squad fellas were AWESOME! Don't be afraid to use this service. Makes owning and operating a beautiful TV easy!

Geek Squad came in and after telling them our trouble we were having to setup our remotes. The young man knew what to do and he was in and out within 30 minutes.

The agents installed and programmed my logistic new remote

Love having one remote that does everything! We had to use 3-4 different devices previously to watch anything on our TV.

I've used and owned two previous Harmony universal remotes before this one. This is by far the best iteration yet. Geek Squad came to set it up, which I highly recommend, and it couldn't have been an easier process.

Purchased a new Logitec remote to control new smart tv, home theater, and dvd player. Since I could not, a Geek Squad member programmed it for me. Very knowledgeable and pleasant. Excellent teacher too.

The techs were courteous and politely listened to my issues with the Harmony program. I thought it was an issue with the programming of the remote. Very quickly the techs tested the receptacle plug and found the plug was ‘dead’ and moved the plug to another spot. They then reviewed all the remotes programing. Before they left they recommended a replacement surge protected plug receptacle. The $150 visit was pricey but I would never have thought to test the plug. Bravo