Customer Ratings & Reviews

The agent programmed the elite with all my components. Set up my accounts on the apps. Explain how to login to make adjustments if needed. Set up the hub.

Unit is easy to use if set up correctly. Seemed to work fine while installers were here. Unit is over 7 years old, and we had no problems until we changed tv's and had it reprogrammed. Geek Squad will be coming out to fix the problems.

Just had it delivered. TV is sharp. Good looking. Looks like art work. Works well. Picture is good. Serves the purpose I bought it for.

The Geeksquad package deal is fantastic! I had son many small and large issues corrected by my Geeksquad professional! I am very pleased with the knowledge and know how of these guys.

The service I purchased was a re-programming of my programmable remote. The Geek Squad tech arrive on time and got right to work. Added some upgrades in addition to the re-programming. Was well worth the money paid for the service.

First agent that set up Harmony was good. After two months I was having problems with the remote and had to have the Geed Squad come back. They told me there would be no charge for the home visit. WRONG. They charged me another $50 for a house call. This agent made changes from the first agent and I have had problems with the remote every day since second agent left. Sorry I ever bought this remote. Great when it works though. To call and make a complaint is just useless.

The agent came and re-programmed my Harmony device so I could again use to control my home theater.

initally, the geek squad set up the magnolia system and typed out specific instructions on how to operate each unit. However, they failed to hook up the antenna to the tuner and i have not been able to listen to the radio on FM until yesterday. After much pleading , being on hold 20plus minutes, hung up on a couple times, ignored by the manager of the geek squad (Sander) in person. writing to corporate. I finally got an antenna no charge, installed no charge. The geek squad have always been very nice, respectful; cannot expound on thoroughness.

Geek Squad Rep was fantastic and very knowledgeable. However, there is an issue with my programming. He is able to fix each time. Very prompt, courteous and knowledgeable. Highly recommend.

Geek Squad set up our new universal remote so that my husband can easily operate the tv and all the associated devices.

The agents arrived on time, were very professional, and courteous. They went out of their way to make sure everything was done correctly.

The Geek Squad was knowledgeable and were able to solve several problems that resulted from changing service providers. They provided a cell phone number for follow up if necessary. They could not have been nicer.

They programed my new logitech remote to exactly match the one I was replacing. It did take a couple tries but my entertainment system is very complex.

Agent programed our Harmony remote to control all our devices. He did a great job in doing so. Was very knowledgeable.

The guys from geek squad did an outstanding job with my harmony remote. They were both very polite and professional. I will definitely use geek squad again!

Perfectly installed (mounted) our tv and sound bar and did an excellent job of explaining the about our wireless remote, he was very knowledgeable and gave us some good tips and advice.

Robert the agent installed my harmony remote. He was exceptionally professional and competent. We would like for him to provide our services in the future.

The agents revised the existing set up of our TV and the various remotes we have. They were able to have one remote that controls everything.

The agents mounted my tv and set my remote control with no problems. Just make certain you get actual Geek Squad team as opposed to Best Buy sending a 3rd party.

The Geek Squad representative was very helpful and knowledgeable of the Harmony Remote. He quickly programmed and showed me all of the wonderful features.