Customer Ratings & Reviews

They arrived promptly on time and figured out the problem in no about 5 minutes. Fixed the problem and departed 15 minutes later. Very professional.

Great service de thru total tech support. Technicians came to my home and were able to reprogram my harmony remote. They spent quite a bit of time to get it right.

Geek Squad made life a whole lot easier to operate TV and other components with one simple remote. Don’t know why I waited to do it. No more fumbling around with a hand full of remotes.

Very knowledgeable, very quick and friendly as well. I’m very happy using the Geek Squad.

They promptly were able to come to my home to program my Logitec Harmony remote, and explained all of its functions to me. They also asked me what features I used most, and made them even more easy to use on the remote. Thanks!

First, you are less likely to be able to set this up yourself, unless you are a wiz. You will love the 'helo' button. Works great if you want hidden components like your cable box and turntable, etc Use the Geek Squad ti install

The Geek Squad agent made sure both remotes worked for the new TV and showed us how to operate each one.

We had the system installed 12/29. What followed was 3 or 4 tech service calls and each time the person left, I knew the system still was not working correctly. On the final appointment, Mitchell came out. After his assessment, it did not take anytime for him to determine the Bose soundboard had never been set up and calibrated!! He connected/calibrated and all worked as it should! Mitchell is knowledgeable, professional and patient teacher! Will request him on future appointments.

I bought q 24" Vizio for my daughter for Christmas and was amazed to get a 1080psi smart tv for such a low price. We have 3 other Vizios and feel this is one of the best televisions for the money.

Almost without exception, over all the years that the Geek Squad has been a part of Best Buy, I've had unparalleled good experiences. Those who know how obsessive I can be would understand that that's really high praise! As an aside, Best Buy has been my favorite "toy store for big boys" since they were one store (Sound of Music) in Minneapolis, MN. My go-to guy there just happened to be the man who grew the company into Best Buy - former CEO Richard Schulze.

Our agent Cody did an excellent job setting up this remote. He went above and beyond, setting up our Fire Stick as well. Everything works great!

Excellent Product..................................................................................................................................................................................

Very knowledgeable about the setup I was using. Seen what needed to be changed and even suggested a few things to make my setup function better.

Reprogramed my remote quickly and efficiently. Remote works . Geeks were professional , polite , and friendly. A assest to the Geek Squad.

Geek Squad has been to our house 4 times to program, re-program, and program the new Logitech remotes. They have been quick, each to work with, and curtious each time!

He was knowledgeable and efficient. Our set up now allows use of the Harmony which is not complete functioning with Apple TV although it was with Roku.

Logitech remote consolidates 4 remotes into 1,at least. Makes turning on home theater easy and simple. One button turns on required components.i.e.watch tv,listen to music or watch Blu-ray movies.

I was skeptical the results would be worth the time and money, but The tech earned his money and I would not have been able to get the same results on my own. Money well spent.

The Geek Squad programmed my Harmony Elite remote control device so that with any activity I initiate, all the necessary components are turned on with the correct settings, even my old laserdisc player.

I have a logitech 900 remote and had the geek guys reprogram it for my Samsung 4k bluray DVD player. All functions are working fine, gotta love the geek guys , worth the money as far as I'm concerned.