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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,599 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Geek Squad knew what they were doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys figured out all the codes and made our new remote control the hub of all our entertainment center. We went from eight remotes to one.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Geek squad hooked me up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have geek squad hook up tv, Bose,vcr,blue ray, game box and fire stick to my new logitech remote. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On Time and very helpful, I would use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and equipment did very well, the tech person had to some work around with to coordinate with my equipment. He did that Very Well I would definitely utilize their service again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Agent programmed Harmony TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent programmed a Harmony remote device and showed my how to use it. Works well now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fantastic! Set up tv, stereo, remote and were extremely helpful in showing us how to operate all of the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Help. Fast and Easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing and got it done efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Tech knew his stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech that came out to program my Harmony had it totally done in less than an hour. I had nine devices that had to be configured into 5 program schemes. They all work. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repairs my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my house and checked out my remote and got it working again this remote was programed by Geek Squad so it would turn on TV and DVR, the DVD, the VCR and DVD player and I can hook up my mini DVD camera to watch the DVD in it this is especially nice as my wife has maculate degeneration of her eyes. The geek squard always does a great job for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has never disappointed me. They performed the programing on the remote in great time. Always glad when I contract with the squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my home theater system along with programming my Logitech remote. He made himself available on his cell phone if I had any issues which came in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great multifunction TV remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote for controlling all applications and other devices hooked up to the TV. Tech who installed this was great and showed us how to work the remote before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Logitech programmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was super got things up and running quickly solving a couple problems along the way. He even came back to resolve another issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    all in one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the all in one remote, Geek Squad came out to program it. Now watching football, basketball and movies with the ease and convenience of a one touch control. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and educated users... Probably harder than the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programed my harmony and trained me on its use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. He gets an A+ for being on time and ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my membership with the Geek Squad for several years now. Have had to use them on occasion and have always been treated with courtesy and professionalism. Since I just bought an entire new TV and Bluray system I decided to hire them to setup and install it all. They spent over an hour with me setting it all up and explaining how to work it all. I also have a Harmony One master control and they set it all up for me. I am not a 'techie' so I never knew how to utilize the full capabilities of it. They set it up for me so it now controls everything and I never have to have more than one controller now. It does things that I never knew it could do. Way to go Geek guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theatre update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team has done a great job helping me update my 12 year old Home Theatre system’s components and also installing a customer owned Internet modem. Sergei, the consultant, even helped get my Internet working properly as my home requires a split voice and Internet signal with Comcast. It all was a very complex install and everyone involved did a great job! Kudos to all Geek Squaders involved!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is my go to team for electronics, alway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected all devices, got them all working and tied everything in my entertainment system in a universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technian outstanding knowledge! Answered all my questions. Showed me how to use the remote & insured that i could use it. Well worth getting expert advise & not doing the self stumble method. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote programming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs our remote to use on TV, stereo, DVD surround sound. Showed us how to use answered all our questions. Very professional.

    I would recommend this to a friend
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