Customer Ratings & Reviews

We are very happy with the ease of turning any part of our home theater on and off. Robert Clark of the Geek Squad programmed our Harmony remote so well that everything comes on just as we would hope.

I wanted one remote to control my TV, soundbar, and a Blue-ray player. After they programmed the remote and showed me how to use it, everything was A+

AGAIN, I HAVE HD THE GEEK SUAD TO MY HOUSE TO NSTALL MY 55" SAMSUNG SMART TV, WITH SOUND BAR AND HARMONY ULTIMATE REMOTE (TWICE), SAMSUNG DVD PLAYER WITH HDMI, TOSHIBA DVD/VHS RECORDER/TAPE COPIER.

This is such a wonderful product". Having my TV, DVD., sound system all on one remote is so convenient & easy to use. To be able to record, play, & watch all this from one remote is fantastic.

Had Geek Squad program my new Harmony universal remote. Zack was the technician and he was fantastic. Made sure the remote was set up to do exactly what I wanted. I love this remote.

Geek Squad Agents did a great job of reprogramming our Logitech Harmony Blaster Remote for our new Sony TV and SONOS Sound Bar. This probably saved $300 over buying new.

Decided to purchase another Alexa to put in home theater room. Great functionality to turn Hue lights off and even intercom for rooms throughout the house.

The guy called before coming and was here at the early part of the assigned time I was given. Went right to work, straightened out the remote and tested everything prior to leaving. Great Job!!

The agent programmed our Harmony remote to work with our current tv carrier. It works and makes watching tv a pleasure.

Mahreem had come back to re-program my Harmony remotes and place speaker stands as well as replace the speaker cables with the new ones that were ordered.

This service was worth every last dollar. They made sure everything was working and explained it’s use. They also showed me how to trouble shoot.

The agents programmed the remote quickly and explained how to use the remote in depth...they didn't rush the appointment. Very happy!

This was a programming call and the agent did an outstanding job. He was knowledgeable friendly and professional.

The agent enabled us to use a unified remote. It worked and we could manage it. The pile of remotes is now history

Eduardo was fantastic programming our Harmony Elite Remote. I usually do these things myself, but I'm so glad we got Geek Squad to it because there were some hiccups with some of our equipment (such as an older blue ray player). Eduardo knew how to manually enter and setup some things that makes our operation seamless. He worked with me to use customized labels that we could remember in operating so many devices. He made sure we could operate all the features before he left. Thank you, Eduardo!

I have an equipment closet that holds all the equipment for the house electronics. I had trouble with the Harmony turning on multiple rooms with one Harmony. Although it only took the technician about 45 minutes to do his analysis of the equipment and problem, I had spent many more hours "trying to do the same". With the Total Tech Program, it made the cost an easy decision. As usual, the tech was very friendly, knowledgeable and left me very happy with my service...and they always leave their number to call them direct in case you have any issues ort question once they leave!

The Guys took the extra steps and time to make sure my TV was set up perfectly for my needs.

Geek Squad updated the programming on my Harmony remote efficiently and effectively the first time. I had no trouble with it whatsoever.

I needed a remote Harmony programmed. They did a great job installing and showing me how to work the device.

Have had Julio do multiple issues I’ve had trouble with. He is very personable and went above and beyond what I asked for.