Customer Ratings & Reviews

Worth every Penny!!! This helped save us so much time and frustration of setting it up ourselves. So glad we did this service.

Works great. The guys from Best Buy did a great job and made sure it met my wife's seal of approval before leaving.

The Geek Squad agents that came to program my remote which they brought with them. I purchase the remote which turned out to very good except the Geek Squad agents were totally ignorant of what they were supposed to do. I will say they have knowledge of programing some but not all what I expected from them . They were saying that it is the receiver of which I purchased from BEST BUY!!@@@ not too long ago that's bad. The reviewer's name is ONKYO, your produc!!!!. But it's not the Receiver that's bad, they are the expert agents of the GEEK SQUAD that's bad. I will tell you a secret. My son who has been listening in his room fixed it. Now I can watch TV and Movies. The GS could not fix it my son did it in 5 minutes. I paid close to $400 which included the new remote which cost $99 plus. The rest, I should get a credit back. I would give the GS 1 star. That's it. You should hire my son but he has a good job. I am not teling your agents what my son did. It only took him 2 minutes.

eliminate multiple remotes for multiple devices! The Harmony 665 is easy to use and has extensive options (rather than just turning devices on and off. I'll never go back!

Cody was very knowledgeable, answered all questions, and provided background and reasons why the remote was Thnot working properly.

The installer was very nice and polite. Had a lot of patience. He came when he said he would and before suggesting this remote tried to get ours from Direct TV to work on all the components.

Having 4 remotes is crazy. I like the way all is in one place. Geek Squad stayed as long as needed for us to learn all about the new features.

Our technician not only quickly setup our remote to all our devises, but in showing us how to make changes moving forward, it was much simpler and clearer than the manuals themselves!

Jakob very friendly and knowlegable. Took time to review what he had done.

The Harmony remote functions right out of the box and its easy of use goes far beyond excellent. The Geek squad set up the programming wit he TV and we could not happier

Reprogrammed my remote and fine tuned everything so it is working well. Were very responsive and answered all questions. Top notch!

My remote seem to lose some of it’s programming, and the tech returned, reprogrammed the remote, and fixed my problem with the remote. It works fine.

The agent came on time. He was very professional. He programmed my remote perfectly for my new TV / Audio system.

The Harmony Elite was an excellent replacement and the Geek squad showed me how it worked and it was fairly intuitive.

I finally purchased a remote that controls all my devices. No more fumbling with remotes. Geek Squad programmed it and explained how to use it. Very happy with this purchase.

Geek squad set up my tv and receiver and remote and spent time showing me how to use it. Very professional and knowledgeable.

Agent reprogrammed our remote after installing a new sound system. Love this remote as it eliminates all the other ones.

The Geek Squad took just a matter of minutes reprogramming my Harmony remote necessitated by a switch in TV service providers. It works exactly as when originally installed.

We had some initial concerns about how touchy this controller is. But once you get used to it, it works very well.

Remote device programming allows use of Xfinity services coupled with additional ROKU services/channels without monthly cost.