Customer Ratings & Reviews

We had some initial concerns about how touchy this controller is. But once you get used to it, it works very well.

Remote device programming allows use of Xfinity services coupled with additional ROKU services/channels without monthly cost.

Your management philosophy is working successfully,your agent JOHN TRINIDAD programmed and explained the functions of my remote in simple terms that I could understand.

The Geek Squad set up my new remote for the things I want to do, made sure everything worked, and that I knew how to work everything. Great job, you folks! --even for me, a non-techie!

The Geek Square (2 men) who completed the install were great! Knowledgeable, efficient, detailed, gave instructions clearly, personal and gave us all the time and information we wanted.

we like our new harmony 669 remote very much better than the satillite one we replaced. it is easier to understand and use.

Very good buy. Works very good with TV and was installed very quickly. Works very good with all the equipment I have in my house.

point, push button, the channel changes or Netflix appears or the TV goes off for the night. Geek Squad set it up and it does everything it's supposed to do

Set up Logitech remote to make it easy to watch TV, listen to music from the CD player and watch DVD movies.

My harmony remote is working great. New Roku choice is great. Keeping one remote remote for all services was important.

I was so impressed with the gentleman who came out and programmed the remote. His name was Jordan, and he did a very professional job. My thanks to you.

The agent set up remote control and programmed it to control my other devises in my theater room. Works great.

Geek Squad is GREAT. They are on time, know their stuff and educate the owner. Simply the Best!

After a briefing on what I needed, the Technician went to work and setup the 2 TV Remotes with no problem. Kudos to the Technician and Best Buy!

Agent was knowledgeable and helpful in setting up our Harmony 665 remote so we do not have to have 5 separate remotes!

Very helpful got things working on harmony remote!

The squad connected tv to to my surround sound in May 2019 and suggested a universal remote that I purchased. System is working well thus far.

For a reason I didn't have my Harmony remote wasn't working, the guys set it up and it does what it needs to do now ,run my entire system Its great !!!

Love the remote. All my components are plugged in. Removes the need to have to use one remote per home theater component.

The agents were so knowledgable and explained everything completely. Our TV, sound bar, etc. work just as we wanted. Great experience!!!