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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geeks squad helps program new remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our harmony remote and love the fact the geek squad will come to our house and program it for us

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Technician was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was amazing in getting my controller back working and taking care of a couple of other issues. He also saved me money on knowledge about my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One control programming is so nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the purchase and programming of the Harmony hand held controller we have now coordinated the former functions required of 3 separate devices!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    install information to remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the fire stick information transferred to my main home theatre remote. They set up the new remote, everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast service and right the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the Geek Squad assistance in helping to program my mullti function remote. They responded in a timely manner and completed the programming the first time out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad rescue senior citizens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents re-set the Harmony remote to simplify starting our home entertainment system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Programmed universal remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reprogrammed universal remote and answer all of our questions. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy way to handle programming with Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of having three different remotes tucked in a drawer, the Harmony Logi seemed the best solution for ease in switching between cable and streaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service with harmony remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. On time Courteous Staff was very professional. On time , courteous They made sure remote worked before leaving

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming was easy but use has some unique procedures. After I turn on syaytem, if I want to change channel, I have to enter digital channel. I can't use the ChAnne switch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Had to get used to it but liked getting rid of the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote has helped with the confusion between my wife and I about who controls the remotes. I use the universal and she uses the orriginals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Harmony Remote needed reprogramming. My Geek Rep Shaun was very knowlegeable and patient. He not only reprrammed the remote, he also made it easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Harmony logitech Universal Remote SetUp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Team set up my new universal remote control. It now works for DirecTV, Denon surround sound receiver, the BlueRay disc, and HEOS Music server. Works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will need new universal remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great, unfortunately they were not able to program the remote due to it not being supported by Logitech anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, prompt and knowlegable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, very knowledgeable and fixed issue very quickly. Came with mask and gloves was extremely professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    James and Chris from the Albany Best Buy came and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and Chris from the Albany Best Buy came and did a fabulous job installing and making everything 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech who handled this was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Thomas, did a great job and answered all of my questions in a way that I could understand. The GEEK Squad automated contact system is shameful for an electronics company!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team synced the TV remote with the cable remote. They were quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad programmed Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job programming this remote to control TV, surround sound speakers and DVD player

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Re-programmed our remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re-programmed our remotes from the auxiliary remote we were using.

    I would recommend this to a friend