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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,599 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Universal Remote and Receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys installed my Universal remote and the new receiver and helped us with how to use it ..They are great .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient, and all questions answered. Will definitely use them for all my electronic needs. Very knowledgeable and focused on customer satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    X7 great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X7 is for all. We also purchased the X7 indirect bact door devise that allows the remote to operate without having to point the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeks win again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works beautifully and maybe it is because the television works without problems!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job of diagnosing our problem and then adjusting our Harmony remote so that changing from TV to Movie to Netflix is quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Add new device to the remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were able to add new device to the remote. They also added Disneey to the lineup on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If programmed correctly, this remote is well worth the money. One remote for all your electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too many buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a harmony universal remote for about 15 years and love it. Figured it was time for a new one. Concept is great. But the new one has too many buttons and features. Buttons and controls are very small and close together. Hard for bigger hands. The screen is very small too which makes it hard to see without glasses. My biggest concern is that if I want to change out any of my equipment, I’ll have to pay geek squad to come back and reprogram it since I am not good at that stuff. Last one held up so I’m hoping this one will too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my senior husband doesn't see well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. when wrong buttons are selected it will correct itself when you ask for help,. The best thing I have ever bought.!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Geek Squad came through and reprogrammed my remote after my purchase of a new TV. These geeks rock!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dan did a great job programming our Harmony Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan programmed all our devices and took extra time to make sure we understood how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    simple controller for multiple electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall excellent. eliminates four remote controls and makes going from single zone to multiple zones easy. holds a battery charge for most of the day. looks and feels appealing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On time and answered all questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men were careful in setting up the Harmony wand. They answered all questions and set up all devises as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a great feature offered by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really find that programming the universal remote to accommodate the features of the TV, sound bar and DVR to be extremely helpful and a time saver.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect for the tech challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my husband. He was always asking me to fix the tv because someone shut it down wrong or the different electronics got out of whack. Great stuff

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed squak connected my new multipurpose harmony remote and makes entertainment less cumbersome with using one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff. They arrived on time and completed the services in a satisfactory manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn did a great job reconnecting the remote and everything continues to work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and assistance. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not take long for set up. Easily to understand how to use. He helped explain how to use it and was very kind and did the job great!

    I would recommend this to a friend