Customer Ratings & Reviews

the team did a great job programming my existing remote control to the new TV and existing sound system.

I programmed many features of the remote, but asked Geek Squad to come out to check my attempt and, more importantly, show me how to use all the features. They came and did just that. The info in the Harmony documentation is sketchy at best. The main feature of this was training. All activities I desired were programmed into the device. They showed me some short cuts and simplified the steps to start and end my activities. “Good job” to these guys.

Technical came to house to program universal at New address. Technician called and asked to come earlier. That worked at great.

The agent mounted my receiver and programmed my TV and our accessories.Everything worked great!!!!

The agents were extremely efficient and courteous.They were very knowledgeable about the products and answered all questions.

Much quicker to use than handling 4 remotes at one time! That would get very confusing! Worth the extra money to have things work smoothly!

We had four remotes and could never keep our devices straight! From 4 to 1 is great! We could 't have done it without Sean, our Geek Squad hero!

Works great through closed cabinet doors. Easy to use functions all in one remote.

A GREAT REMOTE CONFIGURATION FOR ONLY 8 DEVICES! I STILL HAVE 7 MORE TO CONFIGURE! THE GEEK SQUAD TECHIES KNOW THEIR ELECTRONICS! KEEP DOING WHAT YOU DO BEST BEST BUY!

I finally had to have the Geek Squad come and set up the Harmony remote! These guys were just excellent and ultimately, I'm very happy with the product.

They mounted two new tv's for me, matched them up with my one remote, and everything works perfect. I highly recommend the Geek Squad!

The Geek Squad installed and programmed the Harmony 650 for us and he did an excellent job. He showed us Seniors how to work it and it's a great purchase.

I have a logitech harmony 900 and it's about 3 years old. I didn't feel this technology is very dated but there have been at least 2 newer versions released to my knowledge. The Geek Squad agent had multiple issues getting the programing to execute and sync properly. It wasn't on his end, it seemed to be more of the software issues from the vendor. I had a follow up appointment yesterday at no charge to check in and ensure it's working properly. The impressive aspect was the determination, patience, and time spent to get it working properly. Thank you Geek Squad.

Agents adjusted my remote to match my tv. I am pleased with the service they performed.

Programed my remote quckly and efficiently. Very personable and very knowledgeable of the product

My Geek Squad Tech set up my Harmony remote so my other devices (Hulu, DVD player, etc) worked with it. No more having to use 2 or 3 remotes!!!!!!!

The service people that came out knew what they were doing and showed me how to operate the remote control. And how to find answers when it did not do what was expected.

Ed from the Geek Squad did a great job in setting up our remote. Courteous, competent and on time.

The Geek Squad installed and programmed our new 4K TV, with new Apple tv and AV receiver to our universal remote. Worth every cent!

The agents programmed the Harmony Remote control and provided education on how to use the remote.