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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On time and done right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m old, this guy got here on time, programmed the remote for everything and explained it all. Works great, Thanks much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Harmony programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had no problem programming the Harmony and was very good at explaining how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great universal remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Wilson did a wonderful job of programming the remote to all of our devices and was so helpful with explaining everything.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Reprogram Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job working with my Harmony Remote and getting it right now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reprogrammed our Logistics remote for new devices added to our home theater. Did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great service -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took care of my remote problem in fact when he left I had a better and much easier remote to use - I am very appreciative

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out, fixed the problems with the TV, downloaded updates and fixed the remote enough that we can use it. Not all problems resolved but it is okay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to have the remote programmed so that it can work seamlessly. Our installers were very professional and helpful in explaining how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Work on sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work on my TV, sound and remote control. Did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Remote install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and spent time discussing the installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We so appreciate our Geek Squad person who got our remote to work and we have had no problems since he came to help.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    The agent did a very thorough job of programming t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programmed my Harmony Remote & I am very pleased with the remote!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best service available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with my remote set-up! Tech took his time and I was very pleased with set-up!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Geek squad set up TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV remote and worked through some issues to get it right. Very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Less is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have fewer devices to have out on the table as well as ease for jumping from 1 activity to another, particularly when kids/teens are involved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Harmony for each TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast service. Instructions were given for all devices, and verified for each unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did a wonderful job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming was quick, Geek squad was very professional / nice and explained very well in detail all we needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit provides the functionality to easy work various TV devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Add-On: Remote Control Programming - Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to program all of our devices and explained how to use the remote. Everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional and knowledgeable. He got it working the first try. He did a nice job.

    I would recommend this to a friend
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