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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did a wonderful job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming was quick, Geek squad was very professional / nice and explained very well in detail all we needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Add-On: Remote Control Programming - Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to program all of our devices and explained how to use the remote. Everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad e-programmed our remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad successfully re-programmed our home theater remote after installing our opti-cable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote programed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew how to connect reprogram my older harmony remote. He did it quickly and it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased with the product/service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has improved our TV experience - sound very clear now. They also programmed our remote controls so it is very easy to use the whole system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Geek squad came out to set it up, it is nice to only have one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote set up perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got all my devices set up and programmed into the remote to easily operate any feature I want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmpny Companion Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and were very professional and programmed the Harmony Companion Remote perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    does what its supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of small buttons(I need a light on to press some desired selections) competing remotes are the same. I am convinced this is the best one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely well versed and solved my problem quickly and gave very informative information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more Dish!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my Universal Remote to take my Dish off my remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GeekSquad lives up to their outstanding rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician connected me to limitless choices by using the Harmony Logitech remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got all of our stations/programs working with our universal remote in no time. Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Kamyn was the best he knew all the ins and outs !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He answered all my questions set my system up just the way I like it plus gave me some info on how to enjoy it more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job it’s the new LG 77” is smarter than the old Harmony I’ve got and a nice Yamaha receiver that needs a up date but it never stops with theater there’s always a new mouse trap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for better service and knowledge about our product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wrote it all above.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV & connected it to other devices. It was not compatible to my DVD Player, so he showed me an interface device that I will obtain. The agent also programmed the universal remote control that we purchased & PATIENTLY educated my wife & me on using it -- I emphasize patiently because he truly was patient with us and with our unending questions. The guy did a fabulous job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the remote for me and it is a very comprehensive and functional remote. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Greatest remote I've ever used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony One allows me to control our TV, receiver, and DVD player using only the one remote. I hated seeing each separate remote cluttering up the room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Members of the Geek Squad talked me into this harmony remote during our installation. He completely set it up and it is fantastic!!! He did a fabulous job

    I would recommend this to a friend