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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly done. Remote works great now. Good instructions for maintaining remote

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greek program remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got new remote had Greek Squad to program all device to new remote. Did a excellent job on remote. Love these people!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    They knew all the in's and out's of the install pr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were not real fast, however, everything they did was right and the remote works as programed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great team. Fixed multiple programming issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, timely and had all the tools and parts to get the job done right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad taught us the remote for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! The geek was very helpful and explained everything to us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use, help is extraordinary,, WOULD HIGHLY RECOMMEND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They expertly fixed a big glitch in our remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony TV remote had previously not been programmed properly and they got it completely fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Harmony 700 remote is a must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im excited about my Harmony remote. A Geek Squad expert set it up for me in expert and record time. I can control everything. It's awesom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, Personable, Got the Job done correctly and everything is working fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reprogramming universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got new cable box. Needed to get universal remote reprogrammed to match. Called your geek squad home entertainment division to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I am very happy with the programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the programming now my husband and I have only one remote control to use and it operates everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent sevice technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician who programmed my logitech remote was very professional. He explained how to use the remote in a clear and patient manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was well worth the cost! The installer fixed everything to work correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad fixes again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service. Service was done in a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK SQUAD ADDITIONAL SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent programmed our remote, and everything works great now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is well worth the money. They set the system up and explain it in detail. They also leave you all the pertinent set up information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek squad installation went well.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys had us up and running on our new Samsung in about an hour with our existing remote paired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Agent improved use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very capable and efficient and improved use considerably

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tech who programmed my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job programming- but initial appointment was missed and cost me a days pay. should not be charged for the service call.!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate came on time, did the installation, and returned the same day to fix an additional issue. Good job Geek Squad!

    I would recommend this to a friend