Customer Ratings & Reviews

The tech was her for about 45 min and had every thing set up without a hitch. Worked with us to set it up the way we wanted it.

Glad we had the Geek Squad to program it! Otherwise, I would have returned it. Works great though!

The Geeks have always done all our set-ups, and like always, this was great!

The agents programmed the Harmony remotes expertly and instructed us in their use.

Geek squad came and got my remote to sync to the sound bar and the TV. A fantastic job.

Geek Squad did a thorough and amazing job of insuring that all components worked on my harmony remote.

Very helpful. And knew what he was talking about was

Agent Anthony was very knowledgeable in Programming my Harmony Control

Arrived on time and did a good job. Could have spent a little more time on the basics like when you turn on keep pointed at TV.

Bree did an excellent outstanding job! She called before she came to keep me updated as to her arrival time. This was very considerate. Her technical knowledge allowed her to solve the problem immediately and she also gave me some pointers to help me out with the Harmony software for future use. Additionally, she is pleasant and easy to talk to.

Great remote…easy to use…quick…reliable. Geek Squad did great job programming and spent time with me to learn functions.

My remote was stuck on one channel and could not be turned off. I had to unplug the TV in order to turn it off. Service person came in and using the remote corrected the problem. Although I don't know why it happened in the first place as I went to turn it off one evening and it would not go off nor could I change channels.

Sammy is incredible on how knowledgeable he is with programming thre Logistics remote and programming ôur TV to work with it. Sammy was incredible, exceptional, caring, and listened. He even went back to the store 2 bring me back 2 more pieces 2 pieces of hardware to get this programmed, showed me how to use it, and was incredible in meeting my needs. He went above and beyond.

Easy to use, accurate. Nice small size Installation was difficult but Geek Squad had all the parts to connect it .

Love having a single remote control for all devices. Geek squad technician did a great install and it works fine.

Arrived on time, did an excellent job, know what they are doing. Both guys were friendly and were careful during the install.

Remote Control Programming is an excellent service. The programing that was done was well worth!

Had every answer to every question and the directions given were simple to follow

They made some changes that I am still getting use to but overall even though it took awhile all adjusted and looks good. They would serve the company better if everyone stayed on the same page. First time I had it adjusted it was fine when a different person came out and did this adjustment put down the job done by the first person. Both did a good job and they should always support each other.

Remote works well-we got an extra To have a spare.