Customer Ratings & Reviews

Installers arrived on time. They made installation appear to be a breeze. My other components were connected without problem.

The new harmony remote was programmed and I was given a quick lesson.

great guys worked on the harmony remote and showed us how to use it.

I was helped with the programming of my remote and your rep did a good job

The Geek Squad had my remote programed in no time.

Got the connection up and running and took time to explain all he did.

I purchased a service, not a product. The programmer missed a couple of functions on the remote. For TV, have to press help to get sound. Also, TV function to change picture size does not work, which it did with the old remote. Technician could have done a better installation. It took an hour of phone time to schedule the appointment and do not want to go through the phone time to get a new appointment to correct the programming. Perhaps this review will help to get a response.

The geek squad did it all put the stand together , mounted the new Sony OLED tv and hooked up our existing soundbar, programmed the new harmony remote and explained everything and answered all our questions and more. Also had them install our new Sonos amp and connected to our existing outside speakers and it rocks. they did a great a job . well worth the money !!

Anything you want, press and aim, through media wood cabinets. All on one remote... Faaaabulous !!!!

Good response and Representative. I would like additional guidance on operation of remote. Thank you. You can reach me on cell.

As always, true professionals. Get it done and experts in their field

Great and fast job by Geek Squad Agent. He was knowledgeable and efficient installing my Logitech remote.

He did a great job of setting it up and saving list of favorite channels. Set it up on my computer for easy changes later.

The person was knowledgeable and very nice knew exactly what to do and was very helpful

Easy to use. Programming very knowledgeable and did a great job explaining the set up.

Excellent customer service ,very knowledgeable and pleasant rep,would highly recommend !

The agent set up my remote quickly and taught me how to use it

Remote works both direct tv and firestick. technician was fast, good and was very very knowlegeable.

We have used the geek squad for many years. They are very knowledgeable and professional. They even had covers for their shoes when they came in ! They clean up after themselves and are very thoruogh about explaining all the features before leaving. They answered all of our questions and made sure we were comfortable with the newly installed products before leaving. They gaave us their card with reassurance that they were available to answer any qustions we might have in the future.

I went in the store to schedule my appointment- the team there were able to work together to get what I needed scheduled. The team that came out worked well together to accomplish my needs. Great Job Geek Squad!