Customer Ratings & Reviews

I would recommend the Harmony remote to anyone. Great choice for combines everything connected to the tv

The techs did a good job in installation, although they did not bring anything to attach one of the components to the back.

The new harmony remote was programmed and I was given a quick lesson.

The Geek Squad had my remote programed in no time.

great guys worked on the harmony remote and showed us how to use it.

Our Geek Squad Technician Brandon was simply amazing! Called advising his ETA and he arrived just as he said. He quickly set up our new Harmony 665 Universal Remote and tested it several times, working out any possible bugs that we may encounter. He understood we are "technically challenged" and fully explained how to use the remote and the special features on it. VERY well worth the price we paid for the service!

I was helped with the programming of my remote and your rep did a good job

Got the connection up and running and took time to explain all he did.

The geek squad did it all put the stand together , mounted the new Sony OLED tv and hooked up our existing soundbar, programmed the new harmony remote and explained everything and answered all our questions and more. Also had them install our new Sonos amp and connected to our existing outside speakers and it rocks. they did a great a job . well worth the money !!

Installers arrived on time. They made installation appear to be a breeze. My other components were connected without problem.

Anything you want, press and aim, through media wood cabinets. All on one remote... Faaaabulous !!!!

As always, true professionals. Get it done and experts in their field

I purchased a service, not a product. The programmer missed a couple of functions on the remote. For TV, have to press help to get sound. Also, TV function to change picture size does not work, which it did with the old remote. Technician could have done a better installation. It took an hour of phone time to schedule the appointment and do not want to go through the phone time to get a new appointment to correct the programming. Perhaps this review will help to get a response.

If zero stars were offered, that is how I would have rated the service. Aside from a pleasant experience scheduling the service, everything went downhill from there. The tech called the night before arriving to inform me that if a computer were required to set up programming, it would have to be my computer, as his was locked down. When he showed up, he entered with snow-covered boots and tracked melting snow all over my just-finished hardwood floors. The entire service was looking at my Logitech remote, attempting a soft reset, and declaring it needed replacement. The technician did not try any of the suggested fixes listed on Logitech's website at a minimum. Totally wasted my money that I would have instead spent on a product from your company, versus a totally inferior service.

The agent set up my remote quickly and taught me how to use it

They were so very helpful Gave us all the info we need to make the correct decision

Good response and Representative. I would like additional guidance on operation of remote. Thank you. You can reach me on cell.

The person was knowledgeable and very nice knew exactly what to do and was very helpful

Great and fast job by Geek Squad Agent. He was knowledgeable and efficient installing my Logitech remote.

Easy to use. Programming very knowledgeable and did a great job explaining the set up.