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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,599 reviews
  • Rated 4 out of 5 stars

    worksgreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they know what they are doing, great remote & excellent customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m technologically challenged. They made it all simple for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get job programming my remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job programming my remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fixed Remotes after Dish update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They needed to be updated and they were made to work, exactly what we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is so easy to use and geek squad is always so helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Remote works all great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony remote now controls TV, Receiver, DVD Blue Ray and Juke Box DVD player

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very helpful service call to reprogram my Harmony remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT EASY TO USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HARMONY PROGRAMMING IS THE WAY TO GO i LOVE MINE AND IT IS SUPER EASY TO USE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best remote control ever. Easy to program and use Geek squad did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use one control unity to control TV, DVD, DVR, MUSIC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The servicemen were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed me a better way to work my system after all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody did a great job setting up the universal remote. Unfortunately, I didn't take notes & there us no "universl instructions". I'm struggling to find the options I need...it is a learning process. Cuffs to him for wearing a mask, gloves & booties....I'm a vuneral adult & it was much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did everything I asked and did a awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The remote set up Is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was paired with my other appliances and works them with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really better than what I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two remotes. I like their ease of use and that they are rechargeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reps were here promptly and completed the work in a professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member was polite and professional. He worked efficiently and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great cd changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, quality. service people were very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a little lost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice guy but he knows his business very well and speaks above what a normal person understands. So I paid for him to come out and make sure everything is working but I am still having issues understanding how to work the stereo along with the very expensive base speaking. I just wish he could have walked me through the products better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replace existing remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came to the house and in a very orderly way indicated that the new remote was not the problem it was my rechargeable batteries. He gave me the information to request a replacement of the batteries and suggested returning the new remote. I did this and called the Geek Squad and they sent me new batteries at no charge. This saved me a lot of money and my problem solved.

    I would recommend this to a friend
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