Customer Ratings & Reviews

Geek Squad came out to my home to trouble shoot a problem I was having with movies, Netflix, You Tube, and Pandora not coming up on my TV. Turns out that I had a major power surge, that baked my modem and cable box. The so called surge protector power strips I was using, didn't stop the surge. Glad my computer was plugged into my APC Surge Protector, which I purchased Many years ago, from Best Buy.

The Geek Squad guys always take good care of us! Very helpful!

It's nice to have so many items all connected to the use of one isn't life great?

Remote works as advertised for componets stored inside wood cabinetry.

Good experience from beginning (phone order) to receipt of product. Very pleased.

This product wirks well had geek squad install went very well happy well service.

the Harmony 700 remote is great. Geek squad was a hugh help setting me up.

Service call was made as scheduled. Technician was great. However, all he had to do was reset the remote. He showed me how to do it if necessary in the future. I had previously taken it in to my local Best Buy and no one there could help. Someone in the store should have been able to tell me how to reset the remote and save me $100.

Jonathan is wonderful. He knows what he is doing. He is the best tech you have.

Greg Friendshuh (my Geek Squad field installer) did a fantastic job of programing my Harmony Remote to all of my Bowers & Wilkins surround sound system, Sony CD player, my Samsung Blue Ray CDC player, Marantz receiver and my MAX Freestream Box for internet streaming. VERY SATISIFIED!!!

having one remote makes it so much easier to use when watching TV

I have all of my remotes on one. No longer have to look for the one I need.

My agent came back 3 times to synchronize my Harmony remote to my new Sony tv. He was finally able to get it to work.

Polite and respectful techs. 1st Tech didn't check operation of new tv controller and I had to have second Tech visit next day to thoroughly recheck controller and verify all component operation. 2nd Tech corrected some operational glitches and now new Logitech works as advertised.

Geek Squad did great. Not so great is spending too much money on a piece of garbage Harmony remote which now is no longer supported either.

Harmony remote that I bought from Best Buy back in 2014, and had Geek Squad set up as part of my surround sound back in Indiana. Fast forward over eight years, and Geek Squad reprogrammed it for my new surround sound ... and it works great!

Took no time at all , very fast and professional .

Would definitely recommend this product. So easy and convenient to use.

I would highly recommend this feature to those that are using three or more remotes with their tv/stereo system. I should have included this feature from the start, but originally thought it was an extra cost that I could live without. Now I use one remote and it feels like a luxury compared to the three remotes that I had to deal with previously.

Geek Squad always does a great job programming remote & is very helpful!!