Customer Ratings & Reviews

Service tech was prompt and gave great service and installation

The service at my home was great. We spent almost 5,000 dollars in merchandise . I felt I could ask questions and they were willing to help. The installers were very professional and cleaned up when they were done with the home theater install. My computer hat 27 virus's and the geek squad got it running great with no problems. I also bought warrantys on everything so I would have no worries.

This Team was awesome amazing excellent resolving the issue! Great customer service and ensured we understood how to manage our remote. Kudos to Jason & Sean.

A single remote works very well for multiple units such as TV, DVD, and CD player.

Geek tech was very knowledgeable and helpful in explaining the remote.

This is much simpler to use than the one I got with cable.

Remote was setup quickly and works great. It looks very nice as well

The Geek squad is fantastic. They are totally professional and extremely knowledgeable. But best of all they do their work as if they were doing it for their own family. They really listen to you and do everything possible to make you satisfied with their work. I highly recommend using the Geek Squad for your smart TV system setup-5 stars

If you buy the Harmony remote, this service is the only way to go.

The tech took special time and effort to go over our remote.

I'm threatened by all technology, but this Harmony is a simple fix for my new TV. It is a small remote, perfect for my hand size. The "screen" lets me choose what to watch -- live TV, Smart TV, DVD -- just by touching. I can set up my favorite channels on a different screen, and even I can help myself with the Menu screen.

With the Harmony remote, using the home theater could not be any easier.

Great service and product. Highly recommend to everyone

I love Geek Squad. They determined that my Harmony remote was kaput and found a work around using my Apple TV remote. I don’t know what I’d do without Geek Squad!!!!

Works well and is truly better than having to manipulate several remotes.

Geek squad did a great job programming my universal remote

So easy to have no other remotes for my home theater system

Trevor and Victor set up the remote to work with all of my connected equipment, and went over the various features of it. I highly recommend having someone from the geek squad set this kind of remote up, as they are well versed in the workings of it, and it can be a difficult process if you don't know exactly what you are doing.

The Universal Remote is wonderful, one remote does everything.

My opinion is they thought I didn't know much about digital and HD products and I have two full systems and 6 other T.V. and I know what I am doing. After they realized I knew what I was talking about they said, you can go that way and did it with the cables I already had. Picture and sound are perfect. Great set up after that.