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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,599 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    set Up Remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installer and he worked well with our requirement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having to use one remote to listen to music, watch TV and PS3 system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the RESCUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who put in my 75”TV were fast and professional Also i had them installed my Arlo pro.to this very day I have Never had any problems with my system having it professionally Installed gives me pice of mind it’s well it ! Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the remote control programming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John From East Stroudsburg Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John from the East Stroudsburg Bestbuy is the only Geek squad technician i use. He is very knowledgeable about today's electronics. John from Bestbuy is the guy when it comes to your home/ electronics installations.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and courteous help with my remote controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programmed the remote and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the Harmony Remote from Best Buy, set up a time with the Geek Squad. Could not be happier with the final result. They did a great job with the set up, then explained how it worked. They also showed me how they programmed it. After seeing that, I felt it was the right choice. My family is super happy with the end result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung my tv and reprogrammed the universal remote. After they reprogrammed it and were dialing in my receiver, the sound quality of my home speakers is outstanding. So glad I decided to have them do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have BB come and program remote at the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and polite. Their reprogramming worked well except that a few weeks later I began to have trouble turning off the TV. I now use the Sony remote to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely response, the team is very knowledgable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television exceeds all expectations. Outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote and definitely recommend for high end equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed the geek squad to program it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two harmony remotes. They are so much better than the factory TV set remotes and the remotes that Dish or DirecTV provide. The Harmony was difficult to program for me so since the geek squad was going to calibrate my new TV it was worth it for my to have them do it. I find the harmony much simpler to use with the screen and far fewer buttons

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good similar to our previous instrument

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product has many features to our needs. works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect..glad to have it one of the best items I have bought

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything completed promptly and explained thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony - One remote Instead of Many

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had a Harmony but needed to have an update based on all the new installations that were being made to our entertainment system. We love the Harmony and have used one for about 12 years now. It's great not having many remotes (one for each piece of equipment or cable company). Would recommend the Harmony to everyone with many pieces of equipment!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reprogram remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, done quickly and explained new features

    I would recommend this to a friend
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