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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,599 reviews
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is on my "speed dial". Scott is great. He is very professional and helpful. Goes beyond what is expected to get things dorted out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote! One of the "all in one" remotes and is very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't be easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity at its best! Intuitive in use and a wonderful value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad programmed remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to to geek squad program the remote. easy to learn to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, color is wonderful, size is just right!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new remote is great and makes watching TV a lot easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Does not cross talk to my other teevision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Geek Squad for several years and find the very helpful whenever I have problems with my Home Theater System or Computers. Technicians are always friendly and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great completing the install and reprograming remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The programming was done on time and was completely successful.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product is great.remote control programming is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was confusing at first, but after getting the hang of it is straight forward

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program makes the Harmony remote a piece of cake to use!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote not functioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to the home and fixed the issue of the remote

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programmed my new universal remote to my new Samsung tv both bought recently from Best Buy. It appeared to be working when he demonstrated it,however,it wasn’t really tested for much. I kept having problems with the tv actually coming right on...it would do a bunch of things and then maybe I would get a picture. Many times I had to unplug the tv system and try again. Then I totally couldn’t get a signal yesterday. I called both spectrum and Samsung for help,but still isn’t working properly. The agent was very polite and professional but I still have an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed to consolidate all my remotes. This is the one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    set Up Remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installer and he worked well with our requirement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and all encompassing as to multiple components.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    geek squad are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad reprogramed my Home Theater remote and did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the remote control programming

    I would recommend this to a friend