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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works the way I need it to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy. Does the job. Can't complain. Thanks for recommending it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product works as advertised. quality of the picture is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not hesitate to have the Geek Squad program your Harmony 650 remote control!! They are experts and they know what they are doing!! It is worth every penny!! They will program your remote for you and make sure everything is working correctly for you. They will make sure you are completely satisfied and know how to work your remote before they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knowledge and experience was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy I hired the Geek Squad installer to program my Logitech Harmony remote. He got it done very efficiently. He explained what he did and how we would use it to interface with the rest of our equipment. It was our first experience using Geek Squad and I will definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    0ne remote does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the cats meow for the lounge chair lounger one remote to do it all.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very Convenient Remote System for Sony HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony Remote ties all the components together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great user friendly product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product very user friendly and can be used with multiple components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2 year old Harmony Remote Problem Fixed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Harmony Remote was installed 2 years ago but have had cable problems where the cable box would go out of sync with the tv. The Geek technician was able to trouble shoot the problem within 1/2 hour and reprogram my remote. The Geek Squad annual contract was definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love the Logtech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logtech works great, Set up was easy and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for novice or nerd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple devices that work together, then this remote is great. Unfortunately it can be quite trying to set up properly to get all that it has to offer. Enter geek squad at BestBuy! For $99 they will come to your home and go through every step to get it working and then answer all your questions while showing you how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really simplifies my TV, and home theater system. It is a joy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great remote, handles easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can operate everything. Just sitting in my chair and choose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vivosmart HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many trackers but this Garmin HR has been the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programmed my new universal remote to my new Samsung tv both bought recently from Best Buy. It appeared to be working when he demonstrated it,however,it wasn’t really tested for much. I kept having problems with the tv actually coming right on...it would do a bunch of things and then maybe I would get a picture. Many times I had to unplug the tv system and try again. Then I totally couldn’t get a signal yesterday. I called both spectrum and Samsung for help,but still isn’t working properly. The agent was very polite and professional but I still have an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and eliminates need for use of other remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chad gets 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad was awesome in his knowledge resetting up remotes and updated

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast setup by the geek squad. Polite and courteous as we'll.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers Extraordinaire! AND THEN SOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers are very serious about their work. When I noticed that something did not work properly after their departure, I contacted one of the installers (that had left me his number in case of questions) and he remotely fixed the issue on a Sunday afternoon. He returned my call on his off-time. IMPRESSIVE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, having the ability for Geek Squad to come to your house and set up your new TV for you and doing it correctly is very comforting. Being non techy beats trying to read instructions and going crazy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Programming remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent programing remote Geek Squad did great job

    I would recommend this to a friend
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