Customer Ratings & Reviews

Geeks programmed complicated macro to interface all my components.

Have had it for a year. Control s everything. Love it.

as always stellar service, they explain everything to a beginner

The remote works well. Wish I could program it myself.

It is now very easy to get all of the gadgets working at the same time

Thank heavens for Geek Squad. They pull my butt outta the fire regularly (for me anyway) since I am easily confounded by this computerized world. Things that the millennials consider easy and no challenge and "it's only a couple of keystrokes" puzzle and frustrate me but Geek Squad comes to the rescue.

Though they did come out and programmed the Time Capsule and programmed my Universal Remote, they inadvertently messed up the wireless connection / password to my SlingBox 500. I had to completely reset and reconfigure to get it working again. Though I must say that Geek Squad did offer to come out and fix it for free - I just did it myself.

have time to install myself. My wife asked me to hire someone and not deal with one more project in the house. I have never used Geek squad before, but I am glad that I took her advice. They already have a good reputation, and installer was awesome! Omar you did and excellent Job and will gladly use Geek squad and Omar again!

The set up was seamless and the product is awesome.

The Geek Squad technicians who came to my house did an excellent job setting up my new disc player.

Technicians arrived on time and were very knowledgeable. New remote was programmed and my questions were answered professionally.

The agent gave a samsong remote and said by a new sound bar

I've been using Geek Squad for several years and find the very helpful whenever I have problems with my Home Theater System or Computers. Technicians are always friendly and very knowledgeable.

Two knowledgeable techs worked well as a team to install three new tvs and work with some existing components. It would be nice if the remotes came with printed directions so we could refer to them afterwards. It is a bit confusing because they are not all the same.

The purchase of my Samsung Galaxy S22 Ultra was extremely easy as the staff dud everything for me from transferring my apps and data to putting my screen protector on. They did a great job they should be applauded for

This product has alot of features that are user friendly

Easy to use and the product works well. I would recommend it.

My Geek Squad agent, Tom, seems to have the ability to make anything work! He faced a 55" Sony flat-screen that was incompatible with the wall mount, but he didn't give up until he had every in place and working togther.

The agent brought in a longer termed employee and fixed the problem partially...TV still does not turn on or off with the remote

The first technician arrived and did most of the programming as expected. He then told us he would be back next day to add programming for missing components next day and gave us a window. He never arrived. We were left waiting when we should have been elsewhere. NOT GOOD. We had to call and rebook which took additional days and TIME. The issue finally resolved by second tech.