Customer Ratings & Reviews

Unfortunately my Harmony Remote does not support the new LG displays so we were unable to set it up.

Installer was ontime - courteous to his assistant and very helpful. Both of them wore shoe covers into our house and were very respectful to us. They used terminology during their instruction that we could understand. I would definately recommend the Geek Squad to anyone.

The 2 Geek Squad people we had do work over the past month were terrific. The one time that a contractor was sent to do a GS set up was horrible and the they did not know what they were doing . Make sure you get the real GS person or you may be disappointed.

Needed Geek Squad to come set up remote as I have so many items hooked up to home theatre. I really needed someone who knew what they were doing and Geek Squad did it. Ask for Andrea as she is good.

John and Jay were awesome to work with! They reprogramed two remotes and got us hooked up to Netflix, Roku, and Amazon Prime. They were both very patient and helpful in helping us navigate all of the new devices.

I have had many services over the year. This Geek service was one of the best. Professional, personal and detailed. Left clear step by step instructions. Noted each change and setting. Listened well. And he tested the system after saying it was OK. Many do not do that. Good Job!

Squad mounted a TV and disassembled and reassembled all my A/V equipment. They were prompt and courteous and did everything in a professional manner. Very customer oriented.

Through the years I have used the Geek Squad for all my needs. They have always responded professionally and handled any install or any problem I had. I honestly believe they are the best!

The Geek Squad Performed their Duties to a TEE... Complete System Including, TV , Blue Ray, Cox DVR , ALL Mounted on Wall & Glass Shelves... The TV Can be Rotated Left to Right or Tilt Up or Down... Awesome

The installation service was excellent. The technicians were professional and knowledgeable. They very patient when explaining the operation of our equipment and provided their cell phone numbers in the event that we should have questions at a later date.

I thought it was crazy to spend so much on a "remote control" ... but I love every thing about this device, and most of all, appreciated the service delivered by the installation/geek squad ... made it easy for me, and I am the least tech savvy person around.

The agent reprogrammed my remote to my tv. Quickly and efficiently and with a pleasant demeanor even though it was late in the day.

The geek squad technician was very knowledgeable, friendly and took his time to make sure everything was working as it should and did a great job in going over everything with me before he left.

Geek squad came out right on time. They set up our TV and taught us all about it. They were very friendly and efficient. The next week they brought us a universal remote and got that going as well. Very good team!

I was concerned that setting this device would be difficult since I have set up universal remotes in the past. Turns it out, it is very simple to do, but still glad I paid for this service.

The remote was initially programmed. After the technician left the remote didn't function properly. On the plus side, the technician left his cell phone number and he came back and programmed it properly. He also was pleasant throughout this process.

Geek Squad contractor came and quickly corrected a problemthat was preventing full function of the harmony device. It works perfectly now.

I asked for Geek Squad but they sent out a third party instead.The non- Geek Squad contractor was great. He was professional and efficient. I would definitely use him again.

Agents did a great job. I had most of it already done, so when they got here, they actually just told me what I should look out for. They spent a lot time making sure everything was good.

Thank you Geek Squad team for making my home theatre very well. My only concern was my appointment got postponed multiple times which I was disappointed.