Customer Ratings & Reviews

I have had many services over the year. This Geek service was one of the best. Professional, personal and detailed. Left clear step by step instructions. Noted each change and setting. Listened well. And he tested the system after saying it was OK. Many do not do that. Good Job!

Thank you Geek Squad team for making my home theatre very well. My only concern was my appointment got postponed multiple times which I was disappointed.

Our older remote was being sluggish; purchased one. The Geek Squad team was very professional and quick to program all our electronics to the new remote.

Geek squad came out right on time. They set up our TV and taught us all about it. They were very friendly and efficient. The next week they brought us a universal remote and got that going as well. Very good team!

Geeks David and Dillon were great. They were knowledgeable, respectful and efficient. They patiently took time to make sure we knew how to work our new system

The installation service was excellent. The technicians were professional and knowledgeable. They very patient when explaining the operation of our equipment and provided their cell phone numbers in the event that we should have questions at a later date.

I thought it was crazy to spend so much on a "remote control" ... but I love every thing about this device, and most of all, appreciated the service delivered by the installation/geek squad ... made it easy for me, and I am the least tech savvy person around.

The techs were great and friendly. They programmed my remote and showed me how to use it properly.

The Geek Squad crew deftly installed my TV and connected all of my audio components and showed me how to operate the entire system. Great service.

Agents did a great job. I had most of it already done, so when they got here, they actually just told me what I should look out for. They spent a lot time making sure everything was good.

He knew what he was doing. I couldn’t have had a better experience. He was very thorough, knowledgeable, and so nice.

The Geek guys installed the mount and T. V. The were real pros. Knew the TV and adjusted the settings. Went above and beyond.

The remote was initially programmed. After the technician left the remote didn't function properly. On the plus side, the technician left his cell phone number and he came back and programmed it properly. He also was pleasant throughout this process.

Our initial experience was rough. Tim and Scott picked up the ball and salvaged any future business with Best Buy. Everything was delivered and installed perfectly. Our orientation by Scott was outstanding!

This a great service. Sometimes these remote programming features are tedious and complicated. Do yourself a favor and purchase this service. It's worth it.

Agents set up my t.v. and connected all devices and WiFi/internet. Made sure I was comfortable with it’s operations, settings etc.

AARON was wonderful,,, he explained very essily to us

Donnie and his partner, [I forgot his name] arrived and installed my clothes dryer efficiently and quickly. They made a very positive impression.

The Geek squad guy who came was very knowledgeable and showed his expertise by installing AND EXPLAINING WHAT AND WHY HE DID WHAT HE DID!!!!!!!!!!!! THIS MAN DESERVES A RAISE!!!

Everything was programmed correctly! Would definitely use again.