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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,599 reviews
  • Rated 5 out of 5 stars

    Programming Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad program my harmony remote to operate my dish TV they did a fantastic job and even programmed in My favorite channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this service for many of our challenging home computer and TV installations. The agents always go the extra mile to answer our questions and make sure everything is done to our satisfaction before leaving our home. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad recommended the all in one remote I decided to try it as I otherwise would have to keep shifting between 4 remotes they set it up for me and it works great took a little getting used to but very happy with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programmed the remote and spent the time we needed to be sure we knew how it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contracted with The Geek Squad to install Program my Harmony Remote Control. The technician was very knowledgeable, courteous and professional...Would highly recommend the Geek Squad for all your technical needs....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home entertainment system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job updating my Logitech home entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly and courteously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed a wall mounted new TV and components. They did it professionally and programmed everything according to our contract and expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 55" Samsung TV from Bend, OR store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience was great. The sales staff was good, but the Geek Squad that did the installation (specifically Ray H.) was excellent! He was unbelievably knowledge, helpful, and a joy to work with. Give that man a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad completely hooked up entire home theatre, 65 inch LG HDTV, left, center and right front speakers, rear surround and Wireless Martin Logan 700 watt subwoofer, receiver, cable box, blue ray DVD and power management unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on everything.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job on every one of my tv’s and I would highly recommend Best Buy to do all of my installations. They were very professional in every area, I am very pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad do the set up and install. Chances are if you would like a universal remote, you dont want the hassle of having to set it all up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great service from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived ahead of schedule and addressed the audio/video controller programming issue that we had. They also enabled additional features that we didn't know we had and really enhanced our experience! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got the Harmony remote to increase and decrease volume, no longer needing the direct tv remote, and showed us how to use additional features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that visited my home to set up my remotes was very competent and patient. It was not an easy set up and required multiple visits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at Best Buy terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job. They are knowledgeable, patient and in no hurry. They answered all of my questions and did not leave until everything was perfectly set up. They also cleaned everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech remote programming for TV/Dennon/Apple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and most helpful! 1 visit resolution! I would highly recommend the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a Harmony One. Unit is used to control Century Link, TV, Blue Ray, CD player, sound system. This is much simpler to operate, although I had Geek Squad do the programming. Would not hesitate to recommend for similar application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help programming remote get it I personally needed it at that time so I got it but most of the time I can do it myself because I have a lot to take harmony 900

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basics were Shown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did show us hos to use the remote before thye left. They also had us do some of its functions. They took their time til we could do it. Still took some time to get use to the remote but it is a great remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programmed my Harmony remote quickly and efficiently. All of the stuff works amazing, no lag time. They were even able to program one of my intenrational boxes that I did not think were able to be programmed.

    I would recommend this to a friend