Customer Ratings & Reviews

The agents mounted our tv, connected all our electronics and reprogrammed our remote. A great group of people - very knowledgeable.

Excellent service. Very impressed with the knowledge and efficient work! Highly recommend the service to friends and family

Not being that savvy with in the wall mounted tech world, geek squad installed this with the Harmony Logitech and all seems to be working well. I put all other remotes away, all you need is one!

As always, the representative was not only professional but friendly, helpful, extremely patient, and willing to do whatever it takes to resolve my problem.

Thanks for the great work that they did.Like always Im very happy with Geek Squad.They know what to do and how to do the work.Very clean job .Thanks Geek Squad.

The Geek Squad agent was very helpful in resolving my issue.

The team was professional and most helpful! 1 visit resolution! I would highly recommend the Geek Squad

Best buy sent a technician who gave me his nsame--"EDDIE". He did an outstanding job of programming our Logitech 1100. He was efficeint and polite. We would like to have him for any future home theater projects..

Guys from the geek squad are friendly and very knowledgeable of their products. Explain how to use products. I had them install all of my TVs and wow and impressed with their service.

The agents corrected problems with my Harmony universal remote and my Xfinity remote. They were not working correctly after I swapped the DVR.

The guys arrived early and did a great job setting up the new remote and making sure the tv, roku and other components worked. They wore masks and were very polite.

Two gents came over, explained what they needed to do, confirmed with me the process and explained how to make things work. Friendly, professional and courteous.

Works as advertized and I'm enjoying just one remote for all my devices. The only downfall is the remote does not charge from my laptop's USB port (rechargeable batteries). Other USB sources seem to be fine.

They programmed the remote and spent the time we needed to be sure we knew how it worked.

My Harmony remote was out of sync with my devices and my sound bar was not working. Geek Squad immediately fixed the problem and synced all my devices.

DEREK FROM THE GEEK SQUAD IS VERY COURTEOUS, RESPECTFUL, CUSTOMER ORIENTED AND REALLY KNOWS HIS STUFF. HE ALSO MADE SURE I KNEW MY STUFF BEFORE HE LEFT. I WOULD RECOMMEND THE GEEK SQUAD EVERYTIME

Paid for the Geek Squad to come and install and train. Showed up on time, 2 employees, knowledgable, and had it set up and trained in no time. Life is good now. Surround sound going again, all components hooked up. WIfe is happy....

Well, my wife and I acknowledge that we are remote control set up dummies. Learning the geek squad does it all we were relieved. Was a great service and we so enjoyed our new tv and remote the same day.

Geek Squad programmed my Logitech harmony 665-10 device. My previous one died. I am able to control my Apple TV, bose speaker and Samsung tv. Love having one device instead of 3 remotes.

After mounting a new TV, a member of the setup team quickly programmed our new Harmony expertly. He was patient with our questions and ideas of what we wanted and how to use the Harmony to get them.