Customer Ratings & Reviews

The geek squad hooked up my new receiver and programmed every To work together.

Tuned and reprogram remote. Checked all connections between TV and TV receiver.

You guys always good it's the other ones are on good

The Geek Squad programmed my Harmony remote and they did the work very efficiently and quickly and cleaned up all of the packaging, etc. before they left. I will call them again, if needed!

When I hear the name "Geek Squad" I think of exceptionally familiar techs with my product purchases

The 2nd service to reset up my products was superior in every way. He reset up both rooms, carefully explained everything to me and now I know how to use my new TV sets.

Develin was our geek squad representative and he was amazing. He help with the stuff I didn’t understand and walked me through until I could operate everything!!

The 3 man team was knowledgeable, patient, understanding, patient, followed Covid protocols and was respectful of my home.

Updated my Harmony Elite to operate added new AVR. Corrected 2 errors that I had created while trying to do this myself.

my harmony is a great product installed by geek squad that always does a great job. Being a technical person myself keeps me coming back to their quality services on all my Best Buy products.

Programmed my universal remote, Alexa, and harmony hub. Challenging but the agent overcame all the hurdles and got it all up and running. Job well done!

The agent Linked to my system and reprogram my harmony while I watched and talked me through what he was doing.

Great Job ! Very neat and clean ! Would highly recommend their services

Our Squad Dudes knew their stuff and re-programmed our remote in a quick an effortless manner.

I had my remote programmed and the technician was great. Friendly and knowledgeable. Even gave his card and told me to let him know if I encountered any problems. I haven't had to.

The agents had a problem programming the Harmony remote in order to make all components switch from TV to Movies. Problem was eventually solved.

Tech were polite and hospitable. Introduced themselves and explain the process and the purpose of the tech support. Great customer service.

Geek squad did a great job connecting to my universal remote

The Geek Squads Krissy Noland is the best. We have used her on our TVs and programming the Universal remote. Well worth the reasonable cost to have equipment setup correctly.

One of the better values in our home entertainment purchase. The tech did a very good job programming the remote and explaining operation and features.