Customer Ratings & Reviews

Programmed remote with no problems. He was quick and efficient.

The Geek squad tech was courteous and knowledgeable. He answered my questions and explained what he was doing and made recommendations. Great service from a very professional technician!

Thomas doublechecked all functions on all 3 remotes to make sure the worked properly. He explained & demonstrated how to use the remotes.

Excellent service by technicians, didn't take as long to set up as we thought it would. Very pokite youbg men!

The Geek Squad Technicians installed my Bose Home Entertainment System. They were professional and courteous. The explained how to use all components including the Harmony Remote.

Needed TV installed and Harmony remote reprogrammed and they did it in no time. Everything works flawlessly just as I knew it would!

I had a faster modem installed due to the old one from my cable provider wasn't fast at all. After the geek squad made the installation, it was immediately faster than the previous one.

They came found the problem corrected it and left. Always polite and explained everything in terms I could understand

The technicians were amazing. The product is lacking in area of quality. Very sensitive device and not user friendly.

Second time I've used the Geek Squad. We have a fairly complex A/V set up controlled with a Harmony One. Much too complicated a set up for the average consumer. Expensive but worth every penny.

Works great and very inexpensive. Very satisfied with the sales reps inout

TV, speakers and remotes all connected, and Jonah and Steve did a superior job in a very, very professional manner.

While fixing a problem with our Harmony Universal Remote, the Geek Squad guy showed us a great deal on another one that was on sale for our other TV. Love both of them.

Service Tech was wonderful, He knew his products and and how to connect them. Also very professional with the covid issue!!!

The Geek Squad took the hassle and mystery out of my new HD TV set up and were not only helpful but very personable as well. Tried to tip them and they refused to take it!

Chris is awesome..., every team member is polite, efficient .. we actively recommend Best Buy and our Geek Squad buddies

Agents mounted tv and programmed remote. They were very helpful when I had questions about remote.

The agents programmed my remotes and made sure everything worked properly.

The agents were efficient and did a great job with the install and tuning in the TV and sound system.

Very efficient. knowledgeable, took their time to do it right. Explained the system o me when done.