Customer Ratings & Reviews

Its a Good game but not as good as the original game

Bestbuy needs to have their review for services separate from the game because I have no problem with RE4, it is a great game. BestBuy services however, is not. I ordered the game as soon as preorder was allowed. Yet, it didn't come with a steelcase. I contacted BestBuy which they instructed to removed and re-add to see if it worked. It didn't. It also took away the actual pre-ordered bonus with it. 3 times on the phone they promised they could get me the steelcase. Yet, nothing happened. So they tricked me to believe it.

Came with no steelbook or dlc code, but there was a promotion for pre-orders online when I ordered it? Those 2 things were the only reason I purchased here and not anywhere else.

Absolutely horrible. Controls are so sloppy. It feels like I am playing a 3rd person shooter from the 90s. Too difficult even at the "normal" difficulty setting. Waste of $20

I am seeing many people online get their steelbook, but i didnt get mine nor could i order it seperately. Whats going on best buy?

Game itself is fantastic, but buying here was a mistake. They decided to take away my steelbook preorder last minute without warning and didn't even fulfill my preorder code. If you're gonna preorder something, probably best not to do it here.

Recieved my Game and Steelbook but no Pre-Order code after a whole day.

This game was simply not for me. As a remake of an older game, it’s extremely high quality, but I was hoping for a survival horror game, not an action horror game. It just didn’t grab me.

Pre ordered the game and it mentioned it came with DLC and a steelbook. Preordered and showed on my order the products that were awaiting. Day of release picked my order but didn't get the steelbook. Thought it would get here later. Nope, it was removed from the order. Disappointed

Absolutely fantastic game. Best buy however was awful. Preordered as I was very excited for this, and very excited to see it came with the steelcase as well. Confirmed with live support that it would come with this. When received did not get steelcase nor any of the preorder bonuses. Support at that point would not do anything.

This game was ok but I have had better. something to play if you don’t have anything else.

Another reboot that has some graphics upgrades but over all still not as good as the old game cube version

Inferior to og in almost every possible way. Honestly the most meh action horror game ive played

Didn’t enjoy it as much as the original gamecube/ps2 version. If it ain’t broke don’t fix it

I'm sorry as much as i wanna give this game a better review i can't because I didn't like the game it was too confusing but overall it has good graphics

I reserved the game on the premise that i would get the steelbook, and after my reserve was complete i noticed it wasnt in my checkout when i talked to customer service they assured me that i would get it but then when my game arrived i didnt get it

Resident Evil reboots just aren't as fun as the originals.

Nothing special about this game and the events. Didn't inspire or impress me. I have played other video games better than this game with more adventures and stories and actions. And honestly I have enjoyed the uncharted game much more.

The only reason I preorded in January was to secure the steelbook case, however, it was removed from my order without any kind of notification. Very disappointing.

Game is great but wasnt delivered on time, very frustrating