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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 391 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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68%would recommend to a friend

Customers are saying

Customers commend the Utopia 360° Virtual Reality Headset for its affordability and ease of use, delivering an acceptable VR experience for many users. However, some customers reported compatibility issues with certain phone models and concerns about the sturdiness of the phone holder. A lack of a controller and remote was also noted as a drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 391 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is decent for the price. It does what it's supposed to do. If you are curious about this kind of technology then this product is a good start.

    I would recommend this to a friend
  • Cons mentioned:
    Phone holder

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only issue is the phone Holder is not that easy to put phone into without hitting buttons on side of phone which sometimes shuts it off.

    I would recommend this to a friend
  • Cons mentioned:
    Phone holder

    Rated 4 out of 5 stars

    Overall great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He loves it. Only down fall is the place you put your phone to hold your phone in place is made sorta flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Vr experience

    Rated 5 out of 5 stars

    Fun to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work fun for most ages! Really cool to see things in VR!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son, he loves it, but I tend to use it when he's not around! :) Reasonable price and enjoyable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good way to see what VR is all about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to see what the VR craze was all about, and wanted a little more than the cardboard viewer - so this was a good price for a more comfortable headset to have a go at the VR experience. Overall it gives a good feel for the VR and fits a couple of phones without any problem, including a larger 5.5 inch screen. Improved the experience with some "look and click" apps that helped use the various VR videos and programs available. Worth the investment if you can catch it on sale and want to get an idea of how the VR works.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This VR set is very affordable to buy. You don't have to get a expensive VR it fits on any Android phone. I brought for a Xmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen better but they were much more expensive. This one had a bar that stuck out but for the money it was worth it

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Worked fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone didn’t fit very good so overall wasn’t the best experience. Would purchase a higher end next time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nkt bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For that low money it was very good. The only problem i faced was aligning the phone perfectly, it takes practice lol

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit the iPhone 7 Plus very well, and the phone gets pretty hot. Not sure if other models are better, but this was just ok

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Comfortable and Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable than the Cardboard viewer. For its price is worth it as a starter VR. has limited apps.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Vr experience

    Rated 5 out of 5 stars

    Kids love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a low-priced, entry level VR Headset, this does everything my kids want!

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 3 out of 5 stars

    VR experience at a cheap price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering that I got this on sale at $10.00, it was a good buy. It delivers acceptable VR experience. Good for the kids as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This virtual reality set is easy to use and is great fun for all ages. My 6 year old really enjoys using it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great low priced vr headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an inexpensive vr headset to try out, and the ReTrak Utopia is just what I needed! Very pleased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset does its job well. It's not too heavy, has a strap to be handsfree, and fits my iPhone 6 in a LifeProof case. There are horizontal and depth adjustment knobs. There's also a window to allow camera use for augmented reality. The only thing I would like to have is a button that would allow Google Cardboard compatibility. The build quality is also acceptable, but could be more solid--especially when using the depth knobs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Virtual glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent vs the competitors that are out here. Kids love their new gadgets

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 4 out of 5 stars

    Good Starter VR Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good starter VR headset for those that don't want to spend a ton of money on one just yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Virtual Realty Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy on this product! Works great for the price and my kids love it!!

    I would recommend this to a friend
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