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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 391 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers commend the Utopia 360° Virtual Reality Headset for its affordability and ease of use, delivering an acceptable VR experience for many users. However, some customers reported compatibility issues with certain phone models and concerns about the sturdiness of the phone holder. A lack of a controller and remote was also noted as a drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 391 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fits most phones. Fun to watch the reactions of users!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an OK headset to begin with, but the returned mine and purchased the model with the remote control. It was too combersome to flip open the lid to make adjustments to volume or playback. Having said this, optical adjustments are minimum and there is a little pixelation in the display. It's good for the money, but don't expect a seamless experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    About what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good, cheap option for me to try VR for the first time. This headset is comfortable, easy to adjust, and works fine for watching video content but there was no way to interact with the scene. Overall, I wasn't too impressed with the experience and I don't think I will be buying a high-end VR headset anytime soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price woks just fine have Samsung one too.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 3 out of 5 stars

    No bells or whistles

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok if you want to check out VR. A start set for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Descent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for one of my kids and she loves it and it was reasonably priced

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Just average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just average but good for the cost. Had to take case off of phone to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use enjoyed it bought for 11 year old bday

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 3 out of 5 stars

    Basic, function, not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to. Uncomfortable to wear for long periods of time

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 4 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a starter experience Bought it as a gift

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 3 out of 5 stars

    Nice Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works well and my family had a lot of fun with it at Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 4 out of 5 stars

    good product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good for the price. fun to play around with.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is comparable to it's higher end counter parts. But depends on what phone you have. At any rate it can be cumbersome without outside remote controls. The apps that are suggested are either non existing or non compatible. It's cheap and great for a kid who doesn't know better!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great,, but does not fit all smart phones..

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just curious about vr..i guess ok for beginners!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for a child as a Christmas gift. All they need is their phone

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 3 out of 5 stars

    ok for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if it came with a controller. But ok for the money

    I would recommend this to a friend
  • Cons mentioned:
    Phone holder

    Rated 2 out of 5 stars

    Just a little better than a card board VR headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devise works as discribed but the focus controls are very cheap and the door that holds your cell phone comes loose very easy. If you get one it would be advised to get the Bluetooth controller so you don't have to keep taking it off and opening it up to get at the phones controls.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    No so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was a bit weak, the Samsung phone would not fit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    Really fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just need more apps to play with! The controller doesn't work well with iPhone as it seems More android based but it still works great with the VR games where you just point to choose. I recommended to my dad and he loves it as well

    I would recommend this to a friend
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