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Customer Ratings & Reviews

Your price for this item is $15.99
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The comparable value price is $19.99

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,041 reviews
  • Cons mentioned:
    Phone compatibility

    Rated 4 out of 5 stars

    Enjoyed this viewer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with the iPhone 6plus. I've had a hard time getting the controller to work, but I wouldn't rule out user error.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    I like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, nice and cheap to enjoy good experience with the videos

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 3 out of 5 stars

    Kids like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids seem to like it. I don't like that I have to download a bunch of apps on my phone, but if it makes the kids happy I'm OK

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to get a son who ask for nothing this looks awesome and he’s into the tech stuff and always on his phone or iPad or laptop so why not this to go with it

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 4 out of 5 stars

    Great Entry level VR headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to try the VR experience without breaking the bank and wow this thing is awesome. Does everything I needed it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 4 out of 5 stars

    So much fun. Works well with play store appz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth controller came broken. Wouldn't switch from ios to android. Part will be returned for one that works

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 3 out of 5 stars

    Tons of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these things. They're du. With the proper apps...getting the controller to sync has proven impossible though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit, Phone compatibility

    Rated 1 out of 5 stars

    Not compatible with Google Daydream

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use the now dead Google Daydream. It didn't work. Also my phone doesn't fit inside the headset without completely removing the case. I consider it a total loss, but I got it cheap. The bluetooth remote does, in fact, work, it's just not that useful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 4 out of 5 stars

    VR headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my cousin. Took a while to get the Bluetooth to pair. My cousin loved playing with his new headset.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good VA

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good VA set at a good price. My daughter loves to use it with her phone

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 2 out of 5 stars

    Okay, but has a major flaw.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and functional - to an extent. It inexplicably has no way to access the screen while the phone is locked inside. I couldn't make the bluetooth function either. I contacted their customer service and was told they were retooling the device for a future re-release; no word yet. Sooo....Unofficial Cardboard works just fine. The ability to touch the screen would add probably 2 stars to this review.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Vr

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Works as described. bought it for just $5!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheap way to experience VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a super cheap option for wanting to watch some 3D videos on youtube on my iphone. Have not tested out the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Vr

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap option to experience VR. Great buy that I’m very happy with!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Retrak - Utopia 360° Virtual Reality Headset With

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of the Retrak - Utopia 360° Virtual Reality Headset With Bluetooth Controller was a good buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Decent VR Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, they're not the best out there but for the price they did the job. My daughter enjoys them which is all that matters.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Virtual Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item for the money I spent on it. Works well but hope to get Apple to do one for the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ok Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a high quality VR but still good for kids and came very cheap in an offer so worth while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for Christmas gifts for nieces and nephews. Works good not high end. You get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 4 out of 5 stars

    Not a bad product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in a deal! Worth the money. Play the perfect VR videos and enjoy this VR motion.

    I would recommend this to a friend