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Customer Ratings & Reviews

Your price for this item is $15.99
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The comparable value price is $19.99

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,041 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Worked as described. Nothing outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the price paid. Would not go out of my way to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to setup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together. But not many free apps to use.

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 4 out of 5 stars

    Good except the controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is hit or miss. Not a great item to have as it only works 10% of the games

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed it right out of the box. Easy to use. Easy enough for the whole family to enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality for cheap price. Easy to use. Low quality lens.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    its alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Fits the note 4 but it keeps pressing the power button and bringing up the restart menu.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a lot of fun with this thing. Kids can't put it down. Loved the price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, easy to use. Should experience once. Gotta a good deal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 4 out of 5 stars

    Good taste of vr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fun to play with. Not great but it gave a good taste for vr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great VR Head gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Utopia 360 virtual reality headset is great to play your favorite simulation game. It’s great and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 3 out of 5 stars

    its a good Vr set in comparison to cardbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its comfrtable to put on, a regular VR set for the price you pay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best for the price. I used an apple phone and it worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Grandkids love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandkids love this! Entertains them for hours! Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's pretty good. A little difficult at first to adapt but it's good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Like Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clearance for the nose bridge is too shallow for my nose. It left a mark on my nose bridge, but I have a pretty prominent nose. Those with smaller noses may not have a problem. Also, the button to touch the screen didn't work that well. Your mileage may vary depending on the phone. Orherwise, they worked as expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed with an Iphone 6. Before trying this the only VR I have used is a Gear VR which blows this thing out of the water. Although the Gear VR had its faults it performs much better and actually gives you a real virtual reality feel. I have no idea honestly why this product was even made. The Bluetooth controller being included was a huge incentive to me but once you read more into it you will realize that IOS does not support half the apps available to use with it. Pretty much useless. The button on the top that is called the so called "action button" did not work with my Iphone 6 but worked fine with a new model Galaxy. Overall like every big product there are always cheap knockoffs of them and this is a clear example. Save your money and wait until the technology is developed more. If you have a Galaxy phone though I strongly suggest trying the Samsung Gear VR. I am honestly disappointed Best Buy would even sell this. They only offer a small few Mobile VR's in stores and this was one of them. I would like to see more VR's sold in stores that aren't a piece of junk like this. Luckily BestBuy's return policy is fast and simple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this virtual headset in our office, super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good bang for the dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must follow instruction. A little tough to get going but lots of fun once your setup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product and I recommend it to anyone since it is of very good quality and excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 4 out of 5 stars

    Great gift for youth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given away at company event, owner's son loves it. Comes with its own game

    I would recommend this to a friend