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Customer Ratings & Reviews

Your price for this item is $15.99
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The comparable value price is $19.99

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,041 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    ReTrak - Utopia 360° Virtual Reality Headset with

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and gifted to my friend ...............................................................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Toy-like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the free apps that you can download--most are animated and cartoon-like. I have not paid for any apps yet, so maybe they would be more life-like. The focusing knobs are poor quality and, therefore, not very useful. However, the first experience to VR viewing, is awesome.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaper virtual reality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son, I guess you get what you pay for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shell quality is good but the apps are not. Probably for Android phones works better, with IOS not so good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were super uncomfortable to wear and not worth the money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to watch movie. It's fun to use it as a tech toy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has not been used much, but it is mainly because VR still isn't quite what it has the potential to be. It fits nice, holds the phone well and has lenses that adjust pretty easily. For the price, this is a nice item to start experiencing VR with, but it is not the end all be all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t give a review now as this is a gift for my husband.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 2 out of 5 stars

    Nothing special.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this to anyone. It's made very cheap, and feels cheap. The controller works when it wants to. If you are looking for a good VR product then stay away from this headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas gift m for my son. Hope my son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't used yet, bought for a present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping came quick and was well packaged for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoa!!!! This virtual reality is cool, very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heat product at this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for watching YouTube and playing basic games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty nice for a first try considering the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it actually works. The graphics are average at best. I haven't been able to master the Remote control yet. I would recommend thi as a first time options especially for younger kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife bought this for me for christmas it is pretty much plug and play the reason a docked it a star is the remote could be better, it was not very clear on how to set it up properly but being a researcher I figured it out. so the head is is plug and play the remote is not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    is so nice product I very happy with my 360 degree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I see my video is very good because have like 3D

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    must not wear glases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item appears to work great for my grand children but for me, not so good. in order to get it to focus for me, i have to be wearing my glasses but they will not fit into the viewer. Possibly too fat a head. Like I said good for kids and people who can get their glasses into it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and comfy headset. the lens are pretty good and its made out of some pretty nice plastic. The only thing I had issues with was the button on the top, it didn't always go out far enough to hit the screen.

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 2 out of 5 stars

    Not so...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with products that don’t accommodate latest phones. This would not fit an iPhone XS max at 6.5”. Only fits up to 6.3” phones. So I can’t comment on quality of product. I returned it.

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 2 out of 5 stars

    The control does not work all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head set is good, does not make you nausea, it does what it suppose to do but the control the comes with it does not work most of the time. I had it to work for a second or two but after that it won't connect nor sync.

    No, I would not recommend this to a friend